My dealer - GRRR
The dealer was apologetic and asked me to bring it back in whilst they tried to fix it. However, it wouldn't polish out, and the dealer told me that he would ask his dealer principal to call me back with a solution.
I waited two weeks for a call, and then chased them up yesterday. To my amazement, the dealer told me that they were waiting for me to call them back, and then went on to say that because I had signed off the car without pointing out the scratch, it was not their problem.
I then asked to speak to his boss, who has now said he will look into it.
I cannot believe that I have just given these guys Pounds71k and they treat me like this. Especially considering I had to go back to the dealer again because the reverse gear didn't work. Very unimpressed.