Great service after engine problem..
The night before last (Thursday) my 997S suddenly lost power and felt like it was 'firing on 3 cylinders'. A warning message stated "Check engine - take to workshop" 
I limped home - only a half mile, parked it in the garage and felt sick!!
Yesterday morning I rang my OPC who said, "Don't drive it, phone Porsche Assistance and get it over to us".
Great, I thought, weekend coming up... trip planned on Sunday.
So I rang Porsche Assistance....within 30 minutes a low-loader collected the car. Then an hour later a Mercedes C-Class courtesy car was delivered to my home. Two hours later the OPC called to say they had located the problem (a crack in the ignition coil) they would do the work straight away and I could collect it this morning. I drove the Merc to the OPC and left it there for collection. By 10.30am I was driving my car again.
Nice to know that, when problems occur, we're really taken good care of.
BTW - what causes a crack in the ignition coil.
I forgot to ask - too keen to get driving again.
I limped home - only a half mile, parked it in the garage and felt sick!!
Yesterday morning I rang my OPC who said, "Don't drive it, phone Porsche Assistance and get it over to us".
Great, I thought, weekend coming up... trip planned on Sunday.
So I rang Porsche Assistance....within 30 minutes a low-loader collected the car. Then an hour later a Mercedes C-Class courtesy car was delivered to my home. Two hours later the OPC called to say they had located the problem (a crack in the ignition coil) they would do the work straight away and I could collect it this morning. I drove the Merc to the OPC and left it there for collection. By 10.30am I was driving my car again.
Nice to know that, when problems occur, we're really taken good care of.
BTW - what causes a crack in the ignition coil.
I forgot to ask - too keen to get driving again.
