When thanks are due
As some of you may know, in the first 4 months of ownership I had several electrical problems (mostly sensor related) with my 2006 997. Sensors were replaced after trips to the dealer only to have the same sensor go bad again. One stay was for 9 days as the replacement sensor was itself bad. It got kind of frustrating, time consuming, plus I missed having the car. I had heard horror stories of how poorly Porsche (PCNA) treats P-car owners, i.e., us.
I'd like to say that BOTH the dealer in Asheville (Deal Motors from whom I did NOT buy the car but where I am treated as if I had) and PCNA have treated me and my car's problems very professionally. PCNA and Deal "took ownership" of the problem and got it fixed. As they surmised, the problem was a loose ground wire (which the car was delivered with).
So I wanted to say thanks to both PCNA and Deal Motors for working together and fixing the annoying problem and for the way I was treated. I really did get the idea they want us to be satisfied happy owners.
By the way, I was told that these Forums are read closely by the folks at PCNA.
(So watch what you say - just kidding.)
I'd like to say that BOTH the dealer in Asheville (Deal Motors from whom I did NOT buy the car but where I am treated as if I had) and PCNA have treated me and my car's problems very professionally. PCNA and Deal "took ownership" of the problem and got it fixed. As they surmised, the problem was a loose ground wire (which the car was delivered with).
So I wanted to say thanks to both PCNA and Deal Motors for working together and fixing the annoying problem and for the way I was treated. I really did get the idea they want us to be satisfied happy owners.
By the way, I was told that these Forums are read closely by the folks at PCNA.
(So watch what you say - just kidding.)