BAD experience with my dealer!
I own a Cayenne S and bought it from Herb Chambers Porsche in Boston, MA.
My car had a problem last friday night, the fuel gauge is always empty, temperature detector is blank, and my mileage didn't go up(which is a good thing).
I went to my dealer on Monday because they weren't open in the weekend. I asked the service guy when I can get my car back, he said that he has to order the parts and he isn't sure when it can be fixed. I'm fine with this. Today, I went to the dealer to ask for a loaner car. Aren't they supposed to give me a Porsche loaner car because my car is a Porsche too?
He called the rental car company next to the dealer and asked for "any" car. First mistake, he did not give us the Porsche loaner car. Second mistake, he has an attitude problem because he did not respect me and my brother at all. The car from the rental company arrived in few minutes, guess what? It's a 5k worth of car, WTF? It's very dirty, you can't see $hit. I don't even know what brand the car was!!! I was so pissed, he did not give me any respect at all... Even he asked for my bro's credit card (what the hell is this for)
Everytime I go to the service to fix the problems on my car, he always gave me the $hit look and his attitude problem. What a bad day for me!!
My car had a problem last friday night, the fuel gauge is always empty, temperature detector is blank, and my mileage didn't go up(which is a good thing).
I went to my dealer on Monday because they weren't open in the weekend. I asked the service guy when I can get my car back, he said that he has to order the parts and he isn't sure when it can be fixed. I'm fine with this. Today, I went to the dealer to ask for a loaner car. Aren't they supposed to give me a Porsche loaner car because my car is a Porsche too?
He called the rental car company next to the dealer and asked for "any" car. First mistake, he did not give us the Porsche loaner car. Second mistake, he has an attitude problem because he did not respect me and my brother at all. The car from the rental company arrived in few minutes, guess what? It's a 5k worth of car, WTF? It's very dirty, you can't see $hit. I don't even know what brand the car was!!! I was so pissed, he did not give me any respect at all... Even he asked for my bro's credit card (what the hell is this for)
Everytime I go to the service to fix the problems on my car, he always gave me the $hit look and his attitude problem. What a bad day for me!!
I swear: I've NEVER worn a tie at a Porsche dealer, NEVER. And sometimes I got that "who are you?" look too, especially since I'm young (38) and wearing most of the time jeans and casual wear. 
