Mar 19, 2009 10:18:30 PM
- 997 Engine Failure
- Newbie
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- Loc: UK, London , United Kingdom
- Posts: 1, Gallery
- Registered on: Mar 19, 2009
997 Engine Failure
I write on behalf of my boss who has instructed me to spend a day a week researching this subject. I would like to hear from anyone who has suffered a similar problem. Legally he accepts he has no leg to stand on, but morally he is furious at how dismissive Porsche have been on what is increasingly appearing to be a fault with the engine of the 997 and wishes to build a case for professional presentation in the media based on the facts collected from this exercise. Had it not been for my initial research on the Web then he was pretty much accepting that he was an "unlucky one off" but my initial research has unearthed numerous identical cases accross the world. He is not internet "savvy" and is convinced there are many more 997 owners out there who are not "internet savvy" and will be unaware thier case is is not isolatated. As such, he has agreed a budget for me to place notices mainly in national journals and "High Net Worth" publications for owners past and present who have suffered similar problems to come forward.
The problem:
He purchased a Porsche 997 as they came out in 2004. It has been serviced exclusively by Porsche. He does very little mileage and as a result did not extend the warranty. It was last serviced in October 2008 when the mileage was aproximately 19,000 miles. A full service was carried out including full oil change. 1,000 miles later, during a drive the management system requested a visit to the workshop.
Porsche have diagnosed a fault with the sixth cylinder compression. The net result is a new engine. Like many other owners whom I have liased with the left hand exhaust is very black apparently from excessive oil being passed through a "score" in the sixth cylinder.
There seems to be huge inconsistencies as to how Porsche deal with thier customers depending upon where the car was bought and how it was serviced but the under lying fault appears entirely consistent.
It is the facts I wish to concentrate on and would be very grateful to hear from anybody who has had a similar, or most likely EXACT problem with the engine of thier 997 ONLY.
Should you wish to remain anonoymous then that is understood but the intention is to build a fully researched and accurate case and therefore your full support would be gratefully recieved.
Like so many Porsche owners his loyalty and commitment to the Porsche brand has been total and it is only the dismissive and unsupportive response from Porsche when a clear fault on thier part is materialising that has shattered this commitment and led to this project.
Thank you for your time.
The problem:
He purchased a Porsche 997 as they came out in 2004. It has been serviced exclusively by Porsche. He does very little mileage and as a result did not extend the warranty. It was last serviced in October 2008 when the mileage was aproximately 19,000 miles. A full service was carried out including full oil change. 1,000 miles later, during a drive the management system requested a visit to the workshop.
Porsche have diagnosed a fault with the sixth cylinder compression. The net result is a new engine. Like many other owners whom I have liased with the left hand exhaust is very black apparently from excessive oil being passed through a "score" in the sixth cylinder.
There seems to be huge inconsistencies as to how Porsche deal with thier customers depending upon where the car was bought and how it was serviced but the under lying fault appears entirely consistent.
It is the facts I wish to concentrate on and would be very grateful to hear from anybody who has had a similar, or most likely EXACT problem with the engine of thier 997 ONLY.
Should you wish to remain anonoymous then that is understood but the intention is to build a fully researched and accurate case and therefore your full support would be gratefully recieved.
Like so many Porsche owners his loyalty and commitment to the Porsche brand has been total and it is only the dismissive and unsupportive response from Porsche when a clear fault on thier part is materialising that has shattered this commitment and led to this project.
Thank you for your time.
P.S I am based in the United Kingdom so the notices posted will be within Europe and mainly the UK but I am keen to build up a picture of defective engines, hence this thread, so please reply.
