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    Service Question

    Is this typical: My car has 10,000 miles and I want to have the oil changed. Going to have it done at Beverly Hills Porsche. They don't give out loaner car for oil changes, though they will drop me off at my office -- fine, but they won't pick me up to bring me back to dealer. Is this normal? I owned a BMW before this and they were great about picking me up and dropping me off. Thanks. I know I sometimes expect too much. I should add that I didn't buy my car from this dealer, but the dealer is much closer to my house and work, so really need to go there for service. Thx.

    Re: Service Question

    Both my BMW and Porsche dealer where I bought my cars provide loaners for any service or if you prefer they will drop you off and pick you up at the local commuter RR station.

    Re: Service Question

    Anyone knows any dealership in the Bay area provide loaner for services. Thanks.

    Re: Service Question

    My friend just bought a lexus - and they will come to your home and perform an oil/filter change there! Plus, they always give loaners if you have a shop job.
    We should expect more from our dealers. They make a killing on repairs/tune ups.

    You should try a different dealer

    Re: Service Question

    Well, I am looking for a p-car dealer. I guess I should get a Lexus instead if I want the loaner for service

    Re: Service Question

    Quote:
    Derf said:
    Is this typical: My car has 10,000 miles and I want to have the oil changed. Going to have it done at Beverly Hills Porsche. They don't give out loaner car for oil changes, though they will drop me off at my office -- fine, but they won't pick me up to bring me back to dealer. Is this normal? I owned a BMW before this and they were great about picking me up and dropping me off. Thanks. I know I sometimes expect too much. I should add that I didn't buy my car from this dealer, but the dealer is much closer to my house and work, so really need to go there for service. Thx.



    Sad sad sad All the money we pay for our cars and we can't get a loaner. To me this should be a standard of service but I guess not.

    Re: Service Question

    Quote:
    bstew said:
    Sad sad sad All the money we pay for our cars and we can't get a loaner. To me this should be a standard of service but I guess not.



    Can't get a return phone call either -- had to call twice just to get the service appointment.

    Re: Service Question

    Yea, they should pick you up. What about roadside service to deliver it at your office? There has to be an easy solution for you.

    Re: Service Question

    I can't remember the exact nature of the previous posts, but I can remember others in here expressing their dissatisfaction w/ BHP in particular.

    Not cool

    Re: Service Question

    Me thinks beverly hills porsche needs to think a little more about their address. Even Infiniti gives a loaner on an oil change, I think its a franchise requirement. Porsche is a very valuable dealership, I would go to great lengths to protect it and build my business

    Re: Service Question

    verys with every dealer, some will give you another porsche to drive in, some will give you a geo metro and some will let you walk!

     
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