Sep 24, 2005 6:11:27 AM
- Patton
- Newbie
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- Loc: Dallas, TX (USA)
- Posts: 17, Gallery
- Registered on: Aug 18, 2005
- Reply to: 69bossnine
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Board: Porsche - 911 - 997
Language: English
Region: Worldwide
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Re: make no mistake!!!
Quote:
Dilinger said:
if it was a Porsche dealer DO NOT LEAVE THIS ISSUE.
Some dealers just think, that whoever has money in his pochet is an [censored]. We ve discussed this before..
Take some legal advice from some laywers in this forum.
Actually, my husband and I are both lawyers and the dealer knows that. I priced the key out at my local dealer and key plus programming comes out to about $300.00. If the midwest dealer cuts me a check for that amount, I am willing to be done with it. Once I get the check and my new key, I will be sure to send Porsche North America, as well as the manager of the dealership, copies of the nasty emails the salesman sent me on this issue.
And thanks again to everyone. This board is great!
Re: make no mistake!!!
To be honest, I wouldn't allow this to be done to myself! I guess this is an issue that shouldn't be dismissed as being of minor importance. First of all you get two keys with the car, just as much as wheelcaps, switches in your dashboard or a gearlever. I assume that there is a checklist when selling pre-owned vehicles which state that two keys - if not mentioned differently - come with the car. On top of that, it is an issue regarding safety and insurance. There have been some trials here in Germany about people losing one key without telling insurance and de-activating the immobiliser. Besides this you paid good money for the car and not one single reason at all would be important enough to ditch that issue.
You can always disengage the particular key in your immobiliser device - each key has a designated number that has to be accepted by the unit. If the dealer - and this is the crucial point in this case - doesn't disengage the particular key or if they are able to RE-engage the particular one the "lost" key might be still or back in function. The fact that it is sold through an official dealer and one of the bosses drove this car makes the story even more curious.
I would suggest to contact PCNA directly with this issue - maybe the reputation of this particulate dealership has lost in the past already.
Additionally there are some employees of Porsche dealerships on this forum which might give you an even more detailed insight.
The wallet key (sounds similiar to valet, doesn't it?) is indeed intended to go into your purse for emergency use. It still has the transponder for the immobiliser unit but since it is made out of plastic it will wear off after a couple of uses (ten to twenty times). This should usually be with the car - in fact Porsche locking systems are close to Volkswagen's and I haven't received one single car without this key yet.
Good luck!
You can always disengage the particular key in your immobiliser device - each key has a designated number that has to be accepted by the unit. If the dealer - and this is the crucial point in this case - doesn't disengage the particular key or if they are able to RE-engage the particular one the "lost" key might be still or back in function. The fact that it is sold through an official dealer and one of the bosses drove this car makes the story even more curious.
I would suggest to contact PCNA directly with this issue - maybe the reputation of this particulate dealership has lost in the past already.
Additionally there are some employees of Porsche dealerships on this forum which might give you an even more detailed insight.
The wallet key (sounds similiar to valet, doesn't it?) is indeed intended to go into your purse for emergency use. It still has the transponder for the immobiliser unit but since it is made out of plastic it will wear off after a couple of uses (ten to twenty times). This should usually be with the car - in fact Porsche locking systems are close to Volkswagen's and I haven't received one single car without this key yet.
Good luck!
Re: make no mistake!!!
Quote:
Dilinger said:
you are a female ???
Great , might it be that the dealer saw a woman and thought that he'd play his game out???
Even if he pay for the key, i wouldnt like to have a key travelling around........of my car
Yes, female. My husband has talked to the dealer once, so not sure if he's just being a jerk thinking he's pulling one over on me. I hear what you are saying that you wouldn't like one of your keys floating around out there. I'm trying to tell myself that the original key is somewhere 2500 miles away, but it is a bit troubling. Dealer is now saying that they will cut the key (versus my local dealer).
Re: make no mistake!!!
Quote:
Derf said:Quote:
Dilinger said:
you are a female ???
Great , might it be that the dealer saw a woman and thought that he'd play his game out???
Even if he pay for the key, i wouldnt like to have a key travelling around........of my car
Yes, female. My husband has talked to the dealer once, so not sure if he's just being a jerk thinking he's pulling one over on me. I hear what you are saying that you wouldn't like one of your keys floating around out there. I'm trying to tell myself that the original key is somewhere 2500 miles away, but it is a bit troubling. Dealer is now saying that they will cut the key (versus my local dealer).
It's cheaper for them to cut the key themselves. Why didn't they do this from the start? I'd call the GM too and relay your disatisfaction.(once you've got the new key and it works)
Sep 26, 2005 1:44:00 PM
- 69bossnine
- Rennteam Pro
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- Loc: FL, USA , United States
- Posts: 2028, Gallery
- Registered on: Jan 27, 2005
- Reply to: SrfCity
Re: make no mistake!!!
None of what the dealer has done has made much sense, so there's just a point where it becomes pointless. Luckily, you were able to get satisfaction before this got too embroiled.
If you think about it, any flunky working at any dealership has access to owners and addresses and VIN #'s, and could order up replacement keys on a whim. And I might get struck in the head by an insulation tile from the next Space Shuttle flight while eating ice cream on a patio. I'd say, given the distance, you've got little to worry about.
I never thought that you were not "right" in this Derf. I just thought that if the dealer chose to be nasty and unrelenting, that you were diving into murky waters, all over a key. And the notion of actually taking legal action over $300 bucks regarding a spare key that may or may not be obligatory makes my head hurt on a Monday morning.
If you think about it, any flunky working at any dealership has access to owners and addresses and VIN #'s, and could order up replacement keys on a whim. And I might get struck in the head by an insulation tile from the next Space Shuttle flight while eating ice cream on a patio. I'd say, given the distance, you've got little to worry about.
I never thought that you were not "right" in this Derf. I just thought that if the dealer chose to be nasty and unrelenting, that you were diving into murky waters, all over a key. And the notion of actually taking legal action over $300 bucks regarding a spare key that may or may not be obligatory makes my head hurt on a Monday morning.
Re: make no mistake!!!
Quote:
wtsnet said:
I got 2 keys and a flat key. No idea what the point of the flat key is. Surely you can't do much with it!..?
If it was my car (new or used) I'd want 2 keys - one to keep back at the house... What if you locked your keys in the trunk? (The trunk auto-locks if you've used the remote to open the trunk when the car was locked).
Got 2 keys and the flat key. With my 996 Turbo same thing and I use to carry the flat key in my walet. I think I use to do that so if I was out somewhere and lost my keys I could still get in my car and leave. Forget what happens with the alarm though.
I have the extra key and the flat key stashed away so I can give it to the next owner. Same thing with my Ferrari which I have 2 additional alarm remotes and an extra key still in the original Factory wrapper. I've always made sure to keep all the stuff that comes with the car - keys, owners manuals etc in perfect condition along with any and all receipts/ service records, not just for me but for typical picky buyers that look for that stuff since I usually don't hold my sports cars for more than a year or 2. It definately makes a difference as pointed out by this thread.
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