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    Re: Tesla

    https://insideevs.com/news/670171/tesla-pushing-model-3-y-inventory-refresh-model-3-coming/

     

    Weird, didn't someone not long ago claimed Tesla don't have any unsold inventory and every car is sold out? 

     


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    Re: Tesla

    Yes he did and on many, many occasions. 


    Re: Tesla

    Whoopsy:

    https://insideevs.com/news/670171/tesla-pushing-model-3-y-inventory-refresh-model-3-coming/

    Weird, didn't someone not long ago claimed Tesla don't have any unsold inventory and every car is sold out? 

    Don't say that too loud, PIF will run and give them a few billion dollars. 


    Re: Tesla

    dc5b1fd4-1a5c-4ec0-9517-ae6d5a464435.jpg

     


    Re: Tesla

    JoeRockhead:

    dc5b1fd4-1a5c-4ec0-9517-ae6d5a464435.jpg

     

    Someone lives rent-free ... Smiley


    Re: Tesla

    EV just 30% less, and hybrids just 15% less... meh...


    Re: Tesla

    Tesla base once again defending the indefensible, this time on a livestream between pro- and anti-FSD protagonists as the car fails to recognize a stop sign. 
     

    https://www.theautopian.com/tesla-using-full-self-driving-beta-runs-a-stop-sign-in-the-middle-of-a-debate-about-fsd-beta/



    Re: Tesla

    So they have phantom braking and now phantom acceleration too...


    Re: Tesla

    Carlos from Spain:

    So they have phantom braking and now phantom acceleration too...

    Well in theme with all the vaporware they put out. 


    Re: Tesla

    Enmanuel:
    Carlos from Spain:

    So they have phantom braking and now phantom acceleration too...

    Well in theme with all the vaporware they put out. 

    But, but no automaker is as innovative as Tesla.  One just needs to look beyond the rapidly aging product line, nonexistent new models, and ill-conceived ideas. 


    Re: Tesla

    CGX car nut:
    Enmanuel:
    Carlos from Spain:

    So they have phantom braking and now phantom acceleration too...

    Well in theme with all the vaporware they put out. 

    But, but no automaker is as innovative as Tesla.  One just needs to look beyond the rapidly aging product line, nonexistent new models, and ill-conceived ideas. 

    was (here, I corrected it for you). Smiley

    Other car manufacturers are getting close fast...Tesla needs to change their model and price policy.


    --

    RC (Germany) - Rennteam Editor Lamborghini Huracan Performante (2019), BMW Z4 M40i (2022), Jeep Grand Cherokee Trackhawk (2019 EU)


    Re: Tesla

    "NHTSA reminds Tesla to cough up data for Autopilot probe"

    (6 July 2023)

    An investigation by America's National Highway Traffic Safety Administration (NHTSA) into the safety of Tesla Autopilot has led to a threat of fines if Elon Musk's electric car company doesn't hand over the data requested. 

    If Tesla doesn't comply with the order in the NHTSA's July 3 letter, the agency said it could issue fines and penalties that could reach as high as $26,315 per violation per day – capping out at $131.5 million. 

    That's not to suggest that Tesla has been avoiding giving US highway regulators the data they've asked for. Documents from the investigation indicate Tesla has turned over information several times already. The NHTSA told The Register that fine warnings are a standard part of such letters no matter which manufacturer is getting them.

    Among the data requested by the NHTSA is a full rundown of information on vehicles included in the investigation, which is a lot: "All Tesla vehicles, model years 2014–2023, equipped with [Autopilot] at any time."

    The NHTSA wants to know the software, firmware and hardware versions of each and every Tesla that falls into its investigative purview, whether the vehicles have a cabin camera installed, when the vehicle was admitted into Tesla's full-self-driving beta, and dates of the most recent software/firmware/hardware updates.

    That, as mentioned in the original engineering assessment document [PDF] filed in June of last year, includes an estimated 830,000 vehicles. And the NHTSA wants it all by July 19 – just two weeks after it sent the letter.

    Cars on autopilot are one thing, but people?

    The NHTSA's investigation of Autopilot goes back to 2021, following a series of accidents in which ostensibly self-driving-ish Teslas plowed into vehicles stopped on the sides of freeways. 

    After ten months of digging, the NHTSA upgraded its investigation to an engineering assessment – the first step toward a recall of the affected vehicles.

    At the time, the NHTSA said it found reasons to investigate "the degree to which Autopilot and associated Tesla systems may exacerbate human factors or behavioral safety risks by undermining the effectiveness of the driver's supervision." 

    In February, the agency revealed Tesla was voluntarily conducting an update of some 362,758 Teslas equipped with the full-self-driving beta because Autopilot software was causing them to ignore stop signs and generally "act unsafe around intersections." 

    For what it's worth: Tesla's Autopilot and the full-self-driving suite of features aren't truly autonomous self-driving systems. They're more driver-assist or super-cruise-control.

    Tesla meanwhile admitted in February that the US Department of Justice had kicked off a criminal investigation into the same Autopilot issues as the NHTSA.

    According to NHTSA data presented last year, some 70 percent of crashes involving driver assist software involve Teslas. More broadly, since the NHTSA began collecting level 2 automated driver-assist accident data in 2019 (Tesla Autopilot is a level 2 ADAS system no matter what Musk et al claim), Tesla vehicles using Autopilot have been involved in 799 accidents.

    The data includes 22 fatal ADAS level 2 accidents since data collection began – 21 of which involved Teslas.

    Tesla didn't respond to requests for comment, and the NHTSA told us it can't share information regarding ongoing investigations – including whether we can expect this years-long process to wrap up anytime soon.

    Link 1:  https://www.theregister.com/2023/07/06/nhtsa_tesla_crash_data/

    C7BEAB03-A272-4B0C-AF73-D01AEAA5AA36.gif

    ___________

     

    "NHTSA Investigating Tesla Unintended Acceleration Once Again"

    This comes after a new petition that allegedly includes new information about a design flaw in the inverter.
    Tesla Model X driving

    (7 July 2023)

    The National Highway Traffic Safety Administration (NHTSA) has reopened an investigation into alleged unintended acceleration on Tesla vehicles following a petition received by the Office of Defects Investigation (ODI) on June 29, 2023.

    The investigation covers around 1.8 million vehicles in the US, covering nearly every Tesla Model S, Model X, Model 3, and Model Y sold in the country.

    Interestingly, this reverses an earlier decision by the NHTSA to deny a call for further investigation into unintended acceleration in Tesla EVs after complaints from customers. In January 2020, the NHTSA received the original petition calling for an investigation into Tesla unintended acceleration, but safety regulator denied it a year later.

    The new petition that made the NHTSA change its mind was sent by Roland Belt of Plymouth, Minnesota, and it allegedly includes new information about the inverter design. According to Belt, whose petition was first reported on by Autoevolution, recent open-source research has allowed a greater understanding of the component's function.

    Based on this, the petition claims that a design flaw in the inverter allows for intermittent higher electrical current to flow through a vehicle's 12-volt electrical system. This sudden additional voltage draw could be triggered by demand for extra power from an accessory, preventing Tesla's diagnostics system to identify it as a fault, Belt noted in the petition.

    This fault would explain some or all the unintended acceleration incidents reported by Tesla owners in the US, the petition claims.

    Pending the results of the investigation, it's worth noting that Belt's claims have been dismissed by some Tesla hackers, who claim that the inverter design cited in the petition is not similar to what Tesla uses.

    Jason Hughes (@wk057), who is known for his work on Tesla battery packs and other hardware said on Twitter that he doesn't believe that a drop in the 12-volt rail voltage can cause a calibration error triggering an unintended acceleration event.

    "Tesla's accelerator pedal power, while derived from the 12-volt system, is using two independent isolated 5-volt supplies. There is no way for a fault in that system to create the correct signals for full acceleration. It's not possible. If somehow the 12-volt system were so low it caused the isolated 5-volt supplies and their capacitors to drop below the expected voltages, that'd sag the entire curve of the dual sensors, leading to a pedal fault, not full acceleration."

    Green (@greentheonly), another famous Tesla hacker, believes that the claims in the petition should be easy to verify if by anyone who has a spare inverter controller PCB (printed circuit board). 

    The NHTSA's investigation will probably include that test and many more to verify if the claims in the petition are true. We'll keep you updated with the results of the investigation.

    Link 2:  https://insideevs.com/news/675810/nhtsa-investigating-tesla-unintented-acceleration-one-more-time/

    Smiley


    Re: Tesla

    Elon May have gotten a little bit of a “free pass” when he was so far in front, but now that other manufacturers could provide a similar level of economic competitiveness, the NHTSA will require him to rein in some of the bullshit.


    Re: Tesla

    RC:
    CGX car nut:
    Enmanuel:
    Carlos from Spain:

    So they have phantom braking and now phantom acceleration too...

    Well in theme with all the vaporware they put out. 

    But, but no automaker is as innovative as Tesla.  One just needs to look beyond the rapidly aging product line, nonexistent new models, and ill-conceived ideas. 

    was (here, I corrected it for you). Smiley

    Other car manufacturers are getting close fast...Tesla needs to change their model and price policy.

    You do realize that that comment was made in sarcasm.  



    Re: Tesla

    CGX car nut:
    RC:
    CGX car nut:
    Enmanuel:
    Carlos from Spain:

    So they have phantom braking and now phantom acceleration too...

    Well in theme with all the vaporware they put out. 

    But, but no automaker is as innovative as Tesla.  One just needs to look beyond the rapidly aging product line, nonexistent new models, and ill-conceived ideas. 

    was (here, I corrected it for you). Smiley

    Other car manufacturers are getting close fast...Tesla needs to change their model and price policy.

    You do realize that that comment was made in sarcasm.  

    You do realize that we have emojis for that? I'm not a mindreader. Smiley Smiley


    --

    RC (Germany) - Rennteam Editor Lamborghini Huracan Performante (2019), BMW Z4 M40i (2022), Jeep Grand Cherokee Trackhawk (2019 EU)


    Re: Tesla

    RC:
    CGX car nut:
    RC:
    CGX car nut:
    Enmanuel:
    Carlos from Spain:

    So they have phantom braking and now phantom acceleration too...

    Well in theme with all the vaporware they put out. 

    But, but no automaker is as innovative as Tesla.  One just needs to look beyond the rapidly aging product line, nonexistent new models, and ill-conceived ideas. 

    was (here, I corrected it for you). Smiley

    Other car manufacturers are getting close fast...Tesla needs to change their model and price policy.

    You do realize that that comment was made in sarcasm.  

    You do realize that we have emojis for that? I'm not a mindreader. Smiley Smiley

    Let’s degenerate back to using hieroglyphics.  Are we to read a diatribe from you on how the earth really is flat?


    Re: Tesla

    "Tesla’s secret team to suppress thousands of driving range complaints" (Reuters)

    About a decade ago, Tesla rigged the dashboard readouts in its electric cars to provide “rosy” projections of how far owners can drive before needing to recharge, a source told Reuters. The automaker last year became so inundated with driving-range complaints that it created a special team to cancel owners’ service appointments.

    (27 July 2023)

    In March, Alexandre Ponsin set out on a family road trip from Colorado to California in his newly purchased Tesla, a used 2021 Model 3. He expected to get something close to the electric sport sedan’s advertised driving range: 353 miles on a fully charged battery.

    He soon realized he was sometimes getting less than half that much range, particularly in cold weather – such severe underperformance that he was convinced the car had a serious defect.

    “We’re looking at the range, and you literally see the number decrease in front of your eyes,” he said of his dashboard range meter.

    Ponsin contacted Tesla and booked a service appointment in California. He later received two text messages, telling him that “remote diagnostics” had determined his battery was fine, and then: “We would like to cancel your visit.”

    What Ponsin didn’t know was that Tesla employees had been instructed to thwart any customers complaining about poor driving range from bringing their vehicles in for service. Last summer, the company quietly created a “Diversion Team” in Las Vegas to cancel as many range-related appointments as possible.

    The Austin, Texas-based electric carmaker deployed the team because its service centers were inundated with appointments from owners who had expected better performance based on the company’s advertised estimates and the projections displayed by the in-dash range meters of the cars themselves, according to several people familiar with the matter.

    Inside the Nevada team’s office, some employees celebrated canceling service appointments by putting their phones on mute and striking a metal xylophone, triggering applause from coworkers who sometimes stood on desks. The team often closed hundreds of cases a week and staffers were tracked on their average number of diverted appointments per day.

    Managers told the employees that they were saving Tesla about $1,000 for every canceled appointment, the people said. Another goal was to ease the pressure on service centers, some of which had long waits for appointments.

    In most cases, the complaining customers’ cars likely did not need repair, according to the people familiar with the matter. Rather, Tesla created the groundswell of complaints another way – by hyping the range of its futuristic electric vehicles, or EVs, raising consumer expectations beyond what the cars can deliver. Teslas often fail to achieve their advertised range estimates and the projections provided by the cars’ own equipment, according to Reuters interviews with three automotive experts who have tested or studied the company’s vehicles.

    Neither Tesla nor Chief Executive Elon Musk responded to detailed questions from Reuters for this story.

    Tesla years ago began exaggerating its vehicles’ potential driving distance – by rigging their range-estimating software. The company decided about a decade ago, for marketing purposes, to write algorithms for its range meter that would show drivers “rosy” projections for the distance it could travel on a full battery, according to a person familiar with an early design of the software for its in-dash readouts.

    Then, when the battery fell below 50% of its maximum charge, the algorithm would show drivers more realistic projections for their remaining driving range, this person said. To prevent drivers from getting stranded as their predicted range started declining more quickly, Teslas were designed with a “safety buffer,” allowing about 15 miles (24 km) of additional range even after the dash readout showed an empty battery, the source said.

    The directive to present the optimistic range estimates came from Tesla Chief Executive Elon Musk, this person said.

    “Elon wanted to show good range numbers when fully charged,” the person said, adding: “When you buy a car off the lot seeing 350-mile, 400-mile range, it makes you feel good.”

    Tesla’s intentional inflation of in-dash range-meter projections and the creation of its range-complaints diversion team have not been previously reported.

    Driving range is among the most important factors in consumer decisions on which electric car to buy, or whether to buy one at all. So-called range anxiety – the fear of running out of power before reaching a charger – has been a primary obstacle to boosting electric-vehicle sales.

    An image from a statement by South Korean regulators, who cited Tesla for false advertising this year. The agency said the company failed to disclose that cold weather could greatly reduce its vehicles’ driving range. Regulators also required Tesla to change certain wording on its local website.

    At the time Tesla programmed in the rosy range projections, it was selling only two models: the two-door Roadster, its first vehicle, which was later discontinued; and the Model S, a luxury sport sedan launched in 2012. It now sells four models: two cars, the 3 and S; and two crossover SUVs, the X and Y. Tesla plans the return of the Roadster, along with a “Cybertruck” pickup.

    Reuters could not determine whether Tesla still uses algorithms that boost in-dash range estimates. But automotive testers and regulators continue to flag the company for exaggerating the distance its vehicles can travel before their batteries run out.

    Tesla was fined earlier this year by South Korean regulators who found the cars delivered as little as half their advertised range in cold weather. Another recent study found that three Tesla models averaged 26% below their advertised ranges.

    The U.S. Environmental Protection Agency (EPA) has required Tesla since the 2020 model year to reduce the range estimates the automaker wanted to advertise for six of its vehicles by an average of 3%. The EPA told Reuters, however, that it expects some variation between the results of separate tests conducted by automakers and the agency.

    Data collected in 2022 and 2023 from more than 8,000 Teslas by Recurrent, a Seattle-based EV analytics company, showed that the cars’ dashboard range meters didn’t change their estimates to reflect hot or cold outside temperatures, which can greatly reduce range.

    Recurrent found that Tesla’s four models almost always calculated that they could travel more than 90% of their advertised EPA range estimates regardless of external temperatures. Scott Case, Recurrent’s chief executive, told Reuters that Tesla’s range meters also ignore many other conditions affecting driving distance.

    Electric cars can lose driving range for a lot of the same reasons as gasoline cars — but to a greater degree. The cold is a particular drag on EVs, slowing the chemical and physical reactions inside their batteries and requiring a heating system to protect them. Other drains on the battery include hilly terrain, headwinds, a driver’s lead foot and running the heating or air-conditioning inside the cabin.

    Tesla discusses the general effect of such conditions in a “Range Tips” section of its website. The automaker also recently updated its vehicle software to provide a breakdown of battery consumption during recent trips with suggestions on how range might have been improved.

    Tesla vehicles provide range estimates in two ways: One through a dashboard meter of current range that’s always on, and a second projection through its navigation system, which works when a driver inputs a specific destination. The navigation system’s range estimate, Case said, does account for a wider set of conditions, including temperature. While those estimates are “more realistic,” they still tend to overstate the distance the car can travel before it needs to be recharged, he said.

    Recurrent tested other automakers’ in-dash range meters –  including the Ford Mustang Mach-E, the Chevrolet Bolt and the Hyundai Kona – and found them to be more accurate. The Kona’s range meter generally underestimated the distance the car could travel, the tests showed. Recurrent conducted the study with the help of a National Science Foundation grant.

    Tesla, Case said, has consistently designed the range meters in its cars to deliver aggressive rather than conservative estimates: “That’s where Tesla has taken a different path from most other automakers.”

    Tesla Chief Executive Officer Elon Musk, shown here in Beijing this year, gave the directive about a decade ago to write software for vehicles that gave drivers “rosy” estimates of driving range, a source familiar with the matter told Reuters. 

    Failed tests and false advertising

    Tesla isn’t the only automaker with cars that don’t regularly achieve their advertised ranges.

    One of the experts, Gregory Pannone, co-authored a study of 21 different brands of electric vehicles, published in April by SAE International, an engineering organization. The research found that, on average, the cars fell short of their advertised ranges by 12.5% in highway driving.

    The study did not name the brands tested, but Pannone told Reuters that three Tesla models posted the worst performance, falling short of their advertised ranges by an average of 26%.

    The EV pioneer pushes the limits of government testing regulations that govern the claims automakers put on window stickers, the three automotive experts told Reuters.

    Like their gas-powered counterparts, new electric vehicles are required by U.S. federal law to display a label with fuel-efficiency information. In the case of EVs, this is stated in miles-per-gallon equivalent (MPGe), allowing consumers to compare them to gasoline or diesel vehicles. The labels also include estimates of total range: how far an EV can travel on a full charge, in combined city and highway driving.

    “They've gotten really good at exploiting the rule book and maximizing certain points to work in their favor involving EPA tests.”

    Jonathan Elfalan, vehicle testing director of Edmunds, on how Tesla approaches estimating its vehicles’ driving range

    EV makers have a choice in how to calculate a model’s range. They can use a standard EPA formula that converts fuel-economy results from city and highway driving tests to calculate a total range figure. Or automakers can conduct additional tests to come up with their own range estimate. The only reason to conduct more tests is to generate a more favorable estimate, said Pannone, a retired auto-industry veteran.

    Tesla conducts additional range tests on all of its models. By contrast, many other automakers, including Ford, Mercedes and Porsche, continue to rely on the EPA’s formula to calculate potential range, according to agency data for 2023 models. That generally produces more conservative estimates, Pannone said.

    Mercedes-Benz told Reuters it uses the EPA’s formula because it believes it provides a more accurate estimate. “We follow a certification strategy that reflects the real-world driving behavior of our customers in the best possible way,” the German carmaker said in a statement.

    Ford and Porsche didn’t respond to requests for comment.

    A screen-grab from Tesla’s website advertising the Model S sport sedan. Driving range is among the most important factors considered by electric vehicle buyers.

    Whatever an automaker decides, the EPA must approve the window-sticker numbers. The agency told Reuters it conducts its own tests on 15% to 20% of new electric vehicles each year as part of an audit program and has tested six Tesla models since the 2020 model year.

    EPA data obtained by Reuters through the Freedom of Information Act showed that the audits resulted in Tesla being required to lower all the cars’ estimated ranges by an average of 3%. The projected range for one vehicle, the 2021 Model Y Long Range AWD (all-wheel drive), dropped by 5.15%. The EPA said all the changes to Tesla’s range estimates were made before the company used the figures on window stickers.

    The EPA said it has seen “everything” in its audits of EV manufacturers’ range testing, including low and high estimates from other automakers. “That is what we expect when we have new manufacturers and new technologies entering the market  and why EPA prioritizes” auditing them, the agency said.

    The EPA cautioned that individuals’ actual experience with vehicle efficiency might differ from the estimates the agency approves. Independent automotive testers commonly examine the EPA-approved fuel-efficiency or driving range claims against their own experience in structured tests or real-world driving. Often, they get different results, as in the case of Tesla vehicles.

    Pannone called Tesla “the most aggressive” electric-vehicle manufacturer when it comes to range calculations.

    “I’m not suggesting they’re cheating,” Pannone said of Tesla. “What they’re doing, at least minimally, is leveraging the current procedures more than the other manufacturers.”

    Jonathan Elfalan, vehicle testing director for the automotive website Edmunds.com, reached a similar conclusion to Pannone after an extensive examination of vehicles from Tesla and other major automakers, including Ford, General Motors, Hyundai and Porsche.

    All five Tesla models tested by Edmunds failed to achieve their advertised range, the website reported in February 2021. All but one of 10 other models from other manufacturers exceeded their advertised range.

    Tesla complained to Edmunds that the test failed to account for the safety buffer programmed into Tesla’s in-dash range meters. So Edmunds did further testing, this time running the vehicles, as Tesla requested, past the point where their range meters indicated the batteries had run out.

    Only two of six Teslas tested matched their advertised range, Edmunds reported in March 2021. The tests found no fixed safety buffer.

    Edmunds has continued to test electric vehicles, using its own standard method, to see if they meet their advertised range estimates. As of July, no Tesla vehicle had, Elfalan said.

    “They've gotten really good at exploiting the rule book and maximizing certain points to work in their favor involving EPA tests,” Elfalan told Reuters. The practice can “misrepresent what their customers will experience with their vehicles.”

    South Korean regulators earlier this year fined Tesla about $2.1 million for falsely advertised driving ranges on its local website between August 2019 and December 2022. The Korea Fair Trade Commission (KFTC) found that Tesla failed to tell customers that cold weather can drastically reduce its cars’ range. It cited tests by the country’s environment ministry that showed Tesla cars lost up to 50.5% of the company’s claimed ranges in cold weather.

    The KFTC also flagged certain statements on Tesla’s website, including one that claimed about a particular model: “You can drive 528 km (328 miles) or longer on a single charge.” Regulators required Tesla to remove the “or longer” phrase.

    Korean regulators required Tesla to publicly admit it had misled consumers. Musk and two local executives did so in a June 19 statement, acknowledging “false/exaggerated advertising.”

    So-called range anxiety - the fear of getting stranded in an electric car before reaching a charger - has been a major obstacle to increasing electric vehicle sales. REUTERS/Albert Gea

    Creating a diversion

    By last year, sales of Tesla’s electric vehicles were surging. The company delivered about 1.3 million cars in 2022, nearly 13 times more than five years before.

    As sales grew, so did demand for service appointments. The wait for an available booking was sometimes a month, according to one of the sources familiar with the diversion team’s operations.

    Tesla instructs owners to book appointments through a phone app. The company found that many problems could be handled by its “virtual” service teams, who can remotely diagnose and fix various issues.

    Tesla supervisors told some virtual team members to steer customers away from bringing their cars into service whenever possible. One current Tesla “Virtual Service Advisor” described part of his job in his LinkedIn profile: “Divert customers who do not require in person service.”

    Such advisors handled a variety of issues, including range complaints. But last summer, Tesla created the Las Vegas “Diversion Team” to handle only range cases, according to the people familiar with the matter.

    The office atmosphere at times resembled that of a telemarketing boiler room. A supervisor had purchased the metallophone – a xylophone with metal keys – that employees struck to celebrate appointment cancellations, according to the people familiar with the office’s operations.

    Advisers would normally run remote diagnostics on customers’ cars and try to call them, the people said. They were trained to tell customers that the EPA-approved range estimates were just a prediction, not an actual measurement, and that batteries degrade over time, which can reduce range. Advisors would offer tips on extending range by changing driving habits.

    If the remote diagnostics found anything else wrong with the vehicle that was not related to driving range, advisors were instructed not to tell the customer, one of the sources said. Managers told them to close the cases.

    Tesla also updated its phone app so that any customer who complained about range could no longer book service appointments, one of the sources said. Instead, they could request that someone from Tesla contact them. It often took several days before owners were contacted because of the large backlog of range complaints, the source said.

    Tesla recently stopped owners from using its app to book service appointments relating to complaints about driving range. Instead, it gave them tips on increasing range and directed their inquiries to a “Diversion Team” tasked with preventing service-center visits.

    The update routed all U.S. range complaints to the Nevada diversion team, which started in Las Vegas and later moved to the nearby suburb of Henderson. The team was soon fielding up to 2,000 cases a week, which sometimes included multiple complaints from customers frustrated they couldn't book a service appointment, one of the people said.

    The team was expected to close about 750 cases a week. To accomplish that, office supervisors told advisers to call a customer once and, if there was no answer, to close the case as unresponsive, the source said. When customers did respond, advisers were told to try to complete the call in no more than five minutes.

    In late 2022, managers aiming to quickly close cases told advisors to stop running remote diagnostic tests on the vehicles of owners who had reported range problems, according to one of the people familiar with the diversion team’s operations.

    “Thousands of customers were told there is nothing wrong with their car” by advisors who had never run diagnostics, the person said.

    Reuters could not establish how long the practice continued.

    Tesla recently stopped using its diversion team in Nevada to handle range-related complaints, according to the person familiar with the matter. Virtual service advisors in an office in Utah are now handling range cases, the person said. Reuters could not determine why the change was made.

    The U.S. Environmental Protection Agency (EPA) signs off on fuel economy and driving range estimates.

    The EPA required Tesla to slightly lower driving range estimates that it planned to put on window stickers for six recent models after the agency’s own testing. But the EPA said such variation is not uncommon in testing by makers of electric vehicles.

    On the road

    By the time Alexandre Ponsin reached California on his March road trip, he had stopped to charge his Model 3’s battery about a dozen times.

    Concerned that something was seriously wrong with the car, he had called and texted with several Tesla representatives. One of them booked the first available appointment in Santa Clara – about two weeks away – but advised him to show up at a Tesla service center as soon as he arrived in California.

    Ponsin soon received a text saying that remote diagnostics had shown his battery “is in good health.”

    “We would like to cancel your visit for now if you have no other concerns,” the text read.

    “Of course I still have concerns,” Ponsin shot back. “I have 150 miles of range on a full charge!”

    The next day, he received another text message asking him to cancel the appointment. “I am sorry, but no I do not want to close the service appointment as I do not feel my concerns have been addressed,” he replied.

    Undeterred, Ponsin brought his car to the Santa Clara service center without an appointment. A technician there told him the car was fine. “It lasted 10 minutes,” Ponsin said, “and they didn’t even look at the car physically.”

    After doing more research into range estimates, he said he ultimately concluded there is nothing wrong with his car. The problem, he said, was that Tesla is overstating its performance. He believes Tesla “should be a lot more explicit about the variation in the range,” especially in very cold weather.

    ...

    Link:  https://www.reuters.com/investigates/special-report/tesla-batteries-range

    Smiley



    Re: Tesla

    Given the BS that is FSD is anyone really surprised there are other lies?


    Re: Tesla

    Tesla board members to return $735 million amid lawsuit they overpaid themselves

    July 18, 2023

    Tesla's directors have agreed to return more than $700 million to the company after fielding accusations they grossly overpaid themselves, marking one of the largest corporate settlements in history, Reuters reported. 

    The settlement, which was filed in the Delaware Chancery Court on Monday, shows the board members have made a deal to give back $735 million to the electric vehicle company, including $3.1 million in stock options, according to the news service. The directors have also agreed to enact corporate-governance changes to how board members' compensation issues are assessed, Bloomberg Law reported.

    The agreement concludes a lawsuit filed in 2020 alleging Tesla's directors "breached their fiduciary duties by awarding themselves excessive and unfair compensation," a filing shows. The directors, including Tesla CEO Elon Musk, Oracle Corp. co-founder Larry Ellison and Musk's brother, Kimbal Musk, awarded themselves roughly $11 million worth of stock options from 2017 to 2020, Reuters reported. 

    Tesla stock plummets as Elon Musk considers slashing prices on some vehicles

    The directors defended their actions during the lawsuit, but ultimately chose to settle to "eliminate the uncertainty, risk, burden, and expense of further litigation," according to a July 14 filing cited by Bloomberg Law. 

    Delaware Chancery Court Chief Judge Kathaleen St. Jude McCormick must approve the  directors' deal before the settlement is finalized. 

    A separate lawsuit challenging Tesla co-founder Elon Musk's $56 billion compensation package is also underway. In the complaint, shareholders alleged that conflicts of interest and improper disclosures involving performance goals influenced Musk's pay package, one of the largest in U.S. corporate history. 

    Link: https://www.cbsnews.com/news/tesla-directors-return-millions-in-compensation/




    Re: Tesla

    "TesIa CFO Zach Kirkhorn steps down"

    (7 August 2023)

    • TesIa’s chief financial officer, Zach Kirkhorn, has stepped down from his role as of 4 August 2023.
    • TesIa has appointed chief accounting officer Vaibhav Taneja to take the CFO role.
    • Kirkhorn will stay on at TesIa until the end of the year to help with the transition.

    TesIa’s chief financial officer, Zach Kirkhorn, stepped down from his position, effective 4 August 2023, the automaker announced Monday morning in a regulatory filing. TesIa’s chief accounting officer Vaibhav Taneja was appointed as the new CFO and will hold both roles concurrently.

    Shares of TesIa were trading down about 2.5% on the news.

    Kirkhorn will stay on with TesIa through the end of the year to assist in the transition, according to a Securities and Exchange Commission filing. Kirkhorn had served as CFO since March 2019 and had worked for TesIa since 2010.

    “As I shift my responsibilities to support this transition, I want to thank the talented, passionate, and hard-working employees at TesIa, who have accomplished things many thought not possible,” Kirkhorn wrote on LinkedIn.

    Kirkhorn’s departure marks the second CFO replacement at TesIa in just over four years. When prior CFO Deepak Ahuja left TesIa in 2019, shares dipped as much as 4.5%.

    Vaibhav Taneja, Kirkhorn’s replacement and TesIa’s former chief accounting officer, has been with the automaker since 2017. He worked for SolarCity before joining TesIa, by way of the automaker’s $2.6 billion acquisition of the solar installer. Before that, Taneja was employed at PwC for about 17 years. PwC is TesIa’s auditor.

    Link:  https://www.cnbc.com/2023/08/07/tesla-cfo-zach-kirkhorn-steps-down.html

    Smiley


    Re: Tesla

    Tesla has had far more CFOs than it has had models and updated models.  


    Re: Tesla

    Carlos

    I live in the US. I pay exactly $1.375 to drive 100 miles when charging at home. Over 50,000 miles I have charged at home 95% of the time.  5.5 cents per kWh times 25 kWh to cover 100 miles in a performance model3 that goes 60 in 3 seconds. I have replaced the pilot sports at 40k miles and added windshield washer fluid. 
     

    Of course your mileage may vary slightly but the jokers in the article Never offer any numbers that make sense other than some astonishing total which is impossible for me to arrive even close to. 10x what I am paying for power? Explain how I am living in some other part of the US? 
     

    you might want to read some of the comments at the end of the article. Cheers


    Re: Tesla

    Boxster Coupe GTS:

    "TesIa CFO Zach Kirkhorn steps down"

    (7 August 2023)

    • TesIa’s chief financial officer, Zach Kirkhorn, has stepped down from his role as of 4 August 2023.
    • TesIa has appointed chief accounting officer Vaibhav Taneja to take the CFO role.
    • Kirkhorn will stay on at TesIa until the end of the year to help with the transition.

    TesIa’s chief financial officer, Zach Kirkhorn, stepped down from his position, effective 4 August 2023, the automaker announced Monday morning in a regulatory filing. TesIa’s chief accounting officer Vaibhav Taneja was appointed as the new CFO and will hold both roles concurrently.

    Shares of TesIa were trading down about 2.5% on the news.

    Kirkhorn will stay on with TesIa through the end of the year to assist in the transition, according to a Securities and Exchange Commission filing. Kirkhorn had served as CFO since March 2019 and had worked for TesIa since 2010.

    “As I shift my responsibilities to support this transition, I want to thank the talented, passionate, and hard-working employees at TesIa, who have accomplished things many thought not possible,” Kirkhorn wrote on LinkedIn.

    Kirkhorn’s departure marks the second CFO replacement at TesIa in just over four years. When prior CFO Deepak Ahuja left TesIa in 2019, shares dipped as much as 4.5%.

    Vaibhav Taneja, Kirkhorn’s replacement and TesIa’s former chief accounting officer, has been with the automaker since 2017. He worked for SolarCity before joining TesIa, by way of the automaker’s $2.6 billion acquisition of the solar installer. Before that, Taneja was employed at PwC for about 17 years. PwC is TesIa’s auditor.

    Link:  https://www.cnbc.com/2023/08/07/tesla-cfo-zach-kirkhorn-steps-down.html

    Smiley

    I’m certain he is getting ready to write a tell all book for you to enjoy. Stand by. I doubt he might have made so much money he is exploring an amazing future thanks to Tesla. 

    i see you have all continued to go off the deep end. It does not stop to amuse any less 😄 Don’t stop - do more. Nice to check the recent posts every couple of months. 


    Re: Tesla

    To say the low voltage attack on the processor during the boot process is complicated is hilarious. Try it.  What code are you going to run during the hack?  Cheap off shelf components not mentioned. Lol. Not to mention Tesla is now designing and developing their own chip precisely because of this. Others not so much. It is also why they write their own entertainment code.  
    By all means - this looks like a good reason to not buy a tesla. Might be able to get free heated seats or FSD even. Ooops. 
    have fun. Back to real life 


    Re: Tesla

    Leawood911:

    Carlos

    I live in the US. I pay exactly $1.375 to drive 100 miles when charging at home. Over 50,000 miles I have charged at home 95% of the time.  5.5 cents per kWh times 25 kWh to cover 100 miles in a performance model3 that goes 60 in 3 seconds. I have replaced the pilot sports at 40k miles and added windshield washer fluid. 
     

    Of course your mileage may vary slightly but the jokers in the article Never offer any numbers that make sense other than some astonishing total which is impossible for me to arrive even close to. 10x what I am paying for power? Explain how I am living in some other part of the US? 
     

    you might want to read some of the comments at the end of the article. Cheers

    Why do the sources I find list Kansas residential electricity costs per kWh significantly higher than the 5.5 cents you have cited?

    https://www.solarreviews.com/blog/average-electricity-cost-increase-per-year  


     
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