Two weeks ago i had my Macan s serviced at Langley for the first time as I used to trek from south Surrey to the Vancouver location. I was very impressed with the facility, the general attitude of the service manager and also one of their SAs as my wife and I took a look at the new Cayenne. Generally quite a low key and open attitude. Never had any problems in Vancouver and I know a few of the service technicians for the old MCL days. Are you just not a fan of the Dilawri group?