Smiley4trac:
Dr. Phil:

So, I just went to the dealer to drop off the car for the brake fix. I made sure to pre-book a loaner car while they fix my own.
Apparently the salesman (who handled my rental)  was supposed to book that car - but forgot. 
They found a nice Golf Diesel full of navel lint and bread crumbs instead. 
Again: Brilliant service, I must say. They really go out of their way to make me feel appreciated as a client.

Are they related to Leawood's Porsche dealer in Kansas by chance? Smiley

Obviously from the same charm school. Appreciate the shout out. Smiley