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    Cayenne Turbo: To Lemon or Not?

    Interestingly enough, around 48 hours after I called Porsche to say that I was fed up and wanted a new Cayenne Turbo - a fix was magically found for all of my car's problems. The car was supposed to be fixed yesterday, but Porsche supposedly didn't send the dealer the right cable to plug a special device into the car to upload the proper code to the car. The cable is supposed to be there today (Friday) morning, and they are supposedly going to have the car ready.

    I won't believe it until I see it, because the car has been "fixed" several times already. And Porsche seems to really want me to take this offer of one month's payment on the car in exchange for the headaches.

    My question is, what do you all think I should do? I like the Cayenne Turbo, but I somehow feel like I'm getting the short end of the stick to put up with almost a full month of my new $90K car being in the shop and only receive 1 month's payment for it. Then again, maybe I should just be happy if my car works the way it's supposed to if/when I get it back and just deal with the situation?

    Looking for fellow Rennteamers' advice on this one...

    Re: Cayenne Turbo: To Lemon or Not?

    you should definitely get a new one, this turbo already made you disappointed and stuff like that. I think it is better to lemon it good luck...

    Re: Cayenne Turbo: To Lemon or Not?

    May I make a suggestion: give them a LAST chance to have ALL the glitches fixed. Do that in WRITTEN, write them a letter and send it by mail (the kind of mail when the recipient has to confirm he got the mail...sorry, don't know the english word for it). Also set a deadline and tell them that you're gonna ask for a new car if they don't meet the deadline.

    I don't know what went wrong with your car, my Cayenne has been free of glitches from the start (well, the rear hatch windows micro switch but this was the only problem for 6200 km and it seems to be pretty common).
    Regarding the throttle/shifting delay, Porsche has been more than responsive and we hope to find a solution. But this isn't something only my car has or something I could call a quality issue.

    That said, give them another chance to get the problems fixed, especially since Porsche seems to be involved directly.
    I don't know about your dealer but Porsche definetely wants to see a happy customer and they'll try hard to find a solution.
    Dealers aren't that happy about returned cars because actually the dealer has to face all cost, etc. before they get some sort of compensation from Porsche, if any.

     
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