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    Cayenne disaster

    I got a call from a friend of mine who has an Cayenne S. He's had nothing but problems with it since day one (transmission, mostly) so he is quite familiar with the dealer service staff.

    We had some serious rain this weekend and he went for a drive in it afterward. The passenger side flooded with water from behind the dash. There was enough water to cover the floor through to the back seat. The electronics began to malfunction.

    The dealer called after he dropped it off and said that there are reservoirs in the front that have drain plugs in them These are capable of holding about 4 gallons of water. If the water can't drain from these, it will spill out and into the vent system. Although the drain holes are inaccessible, this problem is not covered under warranty. Apparently these holes were plugged with leaves. He was told he should call his insurance company as the bill would be between $10 - $15K. The carpet, under padding and some electronics had to be replaced.

    Has anyone ever heard of this problem before?

    Re: Cayenne disaster

    Blocked drain holes often end up damaging cars.
    In all workshop manuals drain holes are located and methods of checking/unblocking are recommended (usually blowing air under pressure).
    IMO the service station should have them checked on each opportunity.

    Re: Cayenne disaster

    Quote:
    reginos said:
    Blocked drain holes often end up damaging cars.
    In all workshop manuals drain holes are located and methods of checking/unblocking are recommended (usually blowing air under pressure).
    IMO the service station should have them checked on each opportunity.



    I suspect you are right. The service adviser did admit that they are not accessible (I suppose reasonably) to the owner. I don't see the logic of having a reservoir that large. There should have been some kind of fail over at least.

    Re: Cayenne disaster

    I had the exact same problem.  Took it to my local dealer who charged me £400 to fix - basically, the vents under the windscreen filled up with dirt (dead leaves, etc) over time blocking the drain holes.   When it rained hard, the water would build up and enter the cabin from the front passenger footwell.  Think it's a fundamental design flaw - but clearly not covered by the warranty.

     
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