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    Anyone experienced a cd that wont eject?

    I have the Bose CDR24 radio without the disc changer or nav in my 987s and have a stuck cd in there. The cd will play or I can still play the radio but the disc wont eject, just starts making a clicking noise when I press eject. Has anyone experienced this or know a trick that might eject it? Kind of hoping to avoid a day at the dealership.

    Re: Anyone experienced a cd that wont eject?

    On my ML 350 it has happened to me. I have read in the manual to keep the eject button pressed for five-ten seconds.

    Try this and good luck.

    Florent

    Re: Anyone experienced a cd that wont eject?

    Try the reboot:

    Press TP + 1st dot button (left to right) + 3rd dot button simultaneously.

    Re: Anyone experienced a cd that wont eject?

    Quote:
    dr.j said:
    The cd will play or I can still play the radio but the disc wont eject, just starts making a clicking noise when I press eject. Has anyone experienced this or know a trick that might eject it? Kind of hoping to avoid a day at the dealership.



    I know it's not a consolation, but you're not the only one...I recall some Rennteamers posting about probs with the CD player. Seems that the CD player likes to eat CDs.
    It happened to me also (987 S 03/06) - the irony was that my CD player eat a CD just after I received it as a gift while participating in a Porsche fun rallye
    I wouldn't try to force the CD to eject by using a tool like a screwdriver - the dealership may reject your warranty claim. Also even if you manage the CD to eject the problem may recur anyway.
    In my case the P-shop just replaced the entire unit (they instantly new the problem and admitted that it's a common failure). The good thing is that my wife's office is just across the street of the P-shop, so it didn't take us extra time to let it repair

    @ Florent: I'm missing your pick-up report and tons of pics of your new ride

    Re: Anyone experienced a cd that wont eject?

    I had the same issue. Got my PCM switched on warranty.

    Re: Anyone experienced a cd that wont eject?

    As I recall there is a TSB that covers this issue and a few others related to the CDR24 and PCM. It consisted of the dealer doing a software update. If you do a search at Renntech you should be able to find the relevant bulletin.

    Re: Anyone experienced a cd that wont eject?

    Thanks all, and big thanks to SD987! I didn't know about the reboot, it worked like a charm!

    Re: Anyone experienced a cd that wont eject?

    Also, if anyone is in the same boat, just pull the fuse. When replaced, the unit will spit the disc back out. The TSB is for the PCM only and relates to playback issues with MP3 and a few other standard CD's.

    Regards

    Popolou

    Re: Anyone experienced a cd that wont eject?

    SD987, how'd you discover the reboot? Is it in the manual? That's kind of sad but funny that the radios now a days have reboots... gotta thank MS for that I suppose.

    Usually what works for me is some combination of turning the radio off then on again and switching to FM and back before ejecting. But the reboot sounds much simpler/reliable.

    Re: Anyone experienced a cd that wont eject?

    Quote:
    SD987 said:
    Try the reboot:

    Press TP + 1st dot button (left to right) + 3rd dot button simultaneously.



    What is the equivalent on a car with PCM?

    Re: Anyone experienced a cd that wont eject?

    Glad to help Dr. J. BBerto, there's a similar reboot I read about for the 986 but I think it's the first and fourth button so I screwed around with it on the 987 because as we all know, the CD24 needs lots of rebooting for various reasons.

    easy_rider, for PCM models you need the special reboot tool shown below:


    Re: Anyone experienced a cd that wont eject?

    Quote:
    SD987 said:
    easy_rider, for PCM models you need the special reboot tool shown below:






    Re: Anyone experienced a cd that wont eject?

    My 987S is at the dealership right now for PCM CD-related bugginess.

    Oh how I wish Porsche would drop these Harmon-Becker clowns on their heads and not pick them back up.

    Re: Anyone experienced a cd that wont eject?

    IS a reboot buttom!?, I have it once and after I push the eject buttom couple time I find out is my CD too heavy ( is those one side CD and other side is DVD) so I used other CD to lift up the one inside.

     
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