Board: Porsche - 911 - 997 Language: English Region: Worldwide Share/Save/Bookmark Close

Forum - Thread

    Porsche quality down - JD Powers

    Don't know if this has already been posted and beaten to death but I saw this little snippet in the latest edition of PCA Panorama -
    JD Powers Vehicle Dependability Study based on reliability experienced over three years of operation. Unlike the Intial Qualtiy Survey which is subjective....
    Lexus #1 for 12th straight year (oh duh)...Porsche drops from #2 last year to 22nd place! PCM/Nav biting P in the ass or just general drop off? Maybe a company trying too hard to be a broad line supplier (SUVs, new sedan, etc) and not sticking to what they do best...

    Re: Porsche quality down - JD Powers

    I think these surveys go in short cycles depending upon when a manufacturer launches new models. (There are some exceptions e.g. Japanese brands like Lexus and Subaru where the new launch models are perfect from day one but most other manufacturers need 1-2 years to sort out gremlins).

    As such, Porsche initially fell then rose again on the Initial Quality Survey. Likewise, it's Porsche's turn to fall in the Vehicle Dependability Study since they launched so many new models in the period from Sept 04 to Sept 06. After a year or so, you'll probably see the results improve from owners of the cars that were made over 1 year after launch.

    Just my 0.02c worth.

    Re: Porsche quality down - JD Powers

    These survey's don't mean jack. I saw a survey where Porsche was #1 and lexus #2, MB and BMW somewhere in the middle. Range Rover at the end.

    Re: Porsche quality down - JD Powers

    Range Rover is always at the end!

    Re: Porsche quality down - JD Powers

    Couple things:

    The quirky, prematurely released, user-unfriendly, and many times broken-at-delivery PCM is a liiiiitle problem.

    People are getting flat tires and starting to connect the concept of a RELIABLE car with being able to get somewhere without getting interrupted by a full day of get-the-tire-fixed behaviors.

    Re: Porsche quality down - JD Powers

    edz61 said:
    These survey's don't mean jack. I saw a survey where Porsche was #1 and lexus #2, MB and BMW somewhere in the middle. Range Rover at the end. [/quote

    Sorry, I disagree. These surveys do mean jack as it relates to public perception. If the trend line is in the wrong direction and persistent it will have an impact at some point..e.g. Land Rover, MB. Also, rationalizing it as a result of a new model (997) transition is not acceptable. High quality, modern companies should not need a couple of model years to ring-out a new generation. If so then that tells you something about buying a new gen Porsche the first year out. Confirms my rule of thumb that the only manufactureres I'd buy a first year model from are Toyoto or Honda.

    Re: Porsche quality down - JD Powers

    I also think that these surveys are seriously flawed. I don't think they really represent the truth. Having said that, they cary a great deal of weight. But that's the way it is with most things right? Often, the things we think of as being really important are just spin & BS. Look at the information the President apparently gets.



    Board Subject Last post Rating Views Replies
    Porsche Sticky SUN'S LAST RUN TO WILSON, WY - 991 C2S CAB LIFE, END OF AN ERA (Part I) Thread Closed 9/24/20 12:47 AM
    582952 2849
    Porsche Sticky The moment I've been waiting for... 12/30/20 9:03 AM
    358512 1279
    Porsche Sticky OFFICIAL: New Porsche 911 Turbo S (2020) 4/10/21 2:32 PM
    86661 1085
    Porsche Sticky Welcome to Rennteam: Cars and Coffee... (photos) 5/8/21 9:11 AM
    Boxster Coupe GTS
    44857 342
    Porsche Sticky ROAD TEST: New 992 Carrera 4S 3/3/21 10:57 PM
    35445 336
    Porsche Sticky Porsche Taycan Turbo S - Short Review 10/19/20 6:12 PM
    33250 380
    Porsche Sticky SUN'S LAST RUN TO WILSON, WY - 991 C2S CAB LIFE, END OF AN ERA (Part II) 5/6/21 4:40 AM
    16569 342
    Porsche Sticky Porsche extends the Taycan model range (Taycan 2WD) 2/1/21 12:42 PM
    4472 29
    Porsche OFFICIAL: New 991.2 GT3 (2017) 7/27/20 2:13 AM
    564385 5257
    Porsche Cayman GT4 5/4/21 4:46 PM
    404559 3586
    McLaren McLaren on a winning streak 4/25/21 4:04 PM
    357892 3916
    Porsche OFFICIAL: 911 GT2 RS (2017) 4/29/21 7:24 AM
    354678 3494
    Porsche OFFICIAL: 991.2 GT3 RS (2018) 4/28/21 12:26 PM
    315868 3252
    Porsche OFFICIAL: 911 R (2016) 12/8/20 7:51 PM
    310102 2646
    Porsche OFFICIAL: The new Porsche 992 – a design icon and high-tech sports car 2/28/21 8:05 PM
    217611 1542
    Porsche Tesla Roadster 9/23/20 8:22 PM
    189176 4279
    Porsche OFFICIAL: New Panamera (2016) 2/11/21 9:22 AM
    161217 1379
    Others Alfa Romeo 4C 9/23/20 10:22 AM
    138274 792
    Porsche 992 GT3 5/7/21 4:00 AM
    CGX car nut
    119191 2267
    Lambo Lamborghini Huracan and variants 4/9/21 4:32 PM
    106200 1225
    McLaren F1 2/25/21 11:33 AM
    77283 207
    Porsche Welcome to the new Taycan Forum! 4/29/21 3:48 PM
    CGX car nut
    70976 1163
    AMG AMG GT R 11/19/20 11:47 PM
    64996 819
    Lambo Aventador and SV 4/20/21 3:21 PM
    CGX car nut
    64094 683
    Porsche 991 Speedster 9/3/20 4:29 PM
    57120 878
    Porsche Nürburgring - Tesla vs. Taycan 11/23/20 6:10 PM
    43477 596
    Others Bugatti Chiron 4/12/21 3:42 PM
    36697 476
    Porsche Olive 991.2 GT3 Clubsport 1/1/21 7:58 PM
    34062 615
    Ferrari Ferrari 812 Superfast 5/7/21 5:56 AM
    30460 462
    BMW M BMW M2 Rumors 3/21/21 5:01 PM
    28827 385
    273 items found, displaying 1 to 30.