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    What a nice dealership

    This is shocking when I was trying to pick up the car this morning sharp at 815.

    This is only the beginning:
    The diver side door is scratched and very noticeable. Re-painting a Porsche is always a very last option anyone will take. But this time, the paint came off and I can see the metal at the edge of the door.

    The assistant manager said he will take care of it. Not good at all. One word - shocking.


    I understand that when I sent the car in, it is not cleaned. But when I saw it this morning, it is the dirtiest Porsche I've ever seen. All muddy and leaves and completely wet on the SOFT top. I never let my car sit outdoor overnight, but seems like they let it sit under the trees for a week and raining hard the last few days.
    Shouldn't they are professional in terms of taking care of Porsche? You leave a hard top sit outside for a while is not good, but they let a soft top sitting under trees for days? Don't they know this will damage the coating on the soft top and shorten its life?

    The interior is much dirtier than when I dropped it off.

    This is not the end of it, the things needed to be fixed, NOTHING DONE RIGHT.......

    All the squeaks I reported, they said "Working to Factory Spec".



    Timely Manner to finish the car:

    None. After a week, it's still not done.

    Quality of Job:

    Crabby. It seems nothing is done correctly and no communication with me at all.

    Basic Service:

    None. The rental I have is full of Dog's hair when I 1st got in.

    Car is washed? No

    It is worst than when I dropped it off. Both outside and inside.

    Basic skills of take care of Porsche:

    None. Car is scratched and was sitting outdoor under trees with heavy raining for a week.

    Re: What a nice dealership



    Re: What a nice dealership

    So maybe write to PCNA and inform them about your experience with your particular dealer?

    Re: What a nice dealership

    Unacceptable

    I would be livid and would want some immediate answers or heads will be rolling...

    Re: What a nice dealership

    Name the dealer so folks on the West Coast can avoid it. Post your experience on other boards. You're being too polite. These amateurs should be exposed.

     
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