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    Porsche Replacing Car

    I've just been told by my dealer that Porsche are going to "get me out of my car" and Porsche GB are searching for a replacement for me.

    They said they were going to do this as having so many faults with a new car is not acceptable.

    It's a 987 Boxster bought in April 2005.

    Has anyone had any experience of rejecting/ having a car replaced by Porsche after they have just bought it.

    They said if the replacment car is of higher value there may be a cost involved but surely it should just be a like for like swap?

    Has anyone had any experiences good or bad with this process?

    Re: Porsche Replacing Car

    good news that porsche is going to replace it with a new one!

    mind sharing with us what are the problems of the 05 april 987?

    Re: Porsche Replacing Car

    Mostly they were to do with poor service but: paint flaws, scratches by dealer, rusty suspension bolts, dash rattles that cant be fixed, roof trim broken, roof rattles, seat rattle, broken air vent, broken cup holder spring, exhaust heat shield and handbrake loose, mats soiled by dealer and very poor service IMO.

    Bit worried someone is going to try to charge me for something too but the dealer says Porsche ok'd the replacment but I dont like the terms "get you out of your car"...

    Re: Porsche Replacing Car

    wow...thats a long list of problems man...

    you found those errors on the first day getting your car????

    O_O

    Re: Porsche Replacing Car

    Nope, I had a few after 2 to 3 weeks then booked the car in.

    Then the dealer started to cause issues and further problems evolved.

    Received very poor service from Porsche and the dealer until I went to the dealer finally and spoke with the principal.

    My concerns are the process of getting the car replaced - anyones experience would be greatly appreciated.

    Re: Porsche Replacing Car

    wow...thats pretty insane.

    Re: Porsche Replacing Car

    Yup I know! Just hope I don't get shafted!

    Re: Porsche Replacing Car

    Ouch, man that is really poor service coming from a Porsche Dealer?! It's a PORSCHE, not a daewoo or something, it needs to be treated with more care.. I hope everything works out ok for you, but when it's the dealer that's crappy, well you're in it for a long one

    Re: Porsche Replacing Car

    I got Porshe GB involved and it's them who are replacing the car! Fingers crossed all goes well as they will have to find a similar spec or order me a new one!

    Re: Porsche Replacing Car

    I have a friend that sells Audis here in Canada that replaced an A8 for a customer. The car was an absolute lemon, nav broke, radio broke, had to reload the computer twice and replace it once etc... They showed the owner what was available in A8 at the moment, he picked what he wanted, paid the difference from the purchase price of his car and the the price of the new one and got a new car. The dealership wholesaled the old car I believe.

    As far as I know they did not charge any depreciation to the original car.

    Re: Porsche Replacing Car

    I had a lemon also , they fully replaced the pain in the butt with a later year edition ( improved shape ) likewise I paid the difference between my lemon and the new better version which for me was well , fair enough..

    F Y I it was not a P... but I was glad to see the back of the damn car . I ended up with a better looking car and sweeter colour and it gave me no headaches , amazing..

    Good Luck..

    throt..

    Re: Porsche Replacing Car

    Also remember the 2% rise which they will rush you for if you dont get it before it comes into effect..

    throt..

    Re: Porsche Replacing Car

    I would prefer they ordered me a new car, then at least i get what I want. Going to speak with porsche today to see whats up. At least they seem ok about including my original discount!

    Re: Porsche Replacing Car

    Shouldn't worry you too much - if they agreed to replace your car you should have walked the majority of the path.

    Are there any special items in your car? Otherwise it shouldn't be a problem to get a similiar or better equipped car for you.

    I hope, you changed your dealership by now!

    Re: Porsche Replacing Car

    Quote:
    Ferdie said:
    Shouldn't worry you too much - if they agreed to replace your car you should have walked the majority of the path.

    Are there any special items in your car? Otherwise it shouldn't be a problem to get a similiar or better equipped car for you.

    I hope, you changed your dealership by now!



    Great point Ferdie but on my change I stuck with the same dealership because they flaming new where they stood . In simple terms meaaning on the second try they HAD to get it right , I got preferential treatment definitely...

    throt.

     
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