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    My positive experience with a Ferrari dealer!!!

    I know much has been said about the good, bad and the ugly about different Ferrari dealers throughout the world. I want to share my positive experience with Steve Harris Imports in Salt Lake City. As some of you know, I got on this dealerships list for a new 306 spider in about May of 2003 and when the 430's came out, I was transferred to the 430 spider list. I had never bought a Ferrari or any car from this dealer. I did not have to put up a deposit to get on the list and once or twice a year I would call Sean Harris (general manager) and see how the list was doing. Once when I went to Salt Lake City (375 miles from home) Sean showed me on his computer where I was on the list and told me that this list is sent to Ferrari. In November of 2006 Sean called me to spec out the car and turn in the order at MSRP. He expected the car to arrive about March 2007. At the time I owned a 2002 360 spider and I had it shipped to his dealership in order to sell it on consignment. I was hoping to sell the 360 before the 430 spider showed up. I really didn't want to own two spiders. Sean thought the 360 would sell way before the 430 showed up. He also gave me a VERY fair trade-in price in case the 360 did not sell. During the winter the car sold once to an F chatter in Chicago, except when he returned to Chicago he was able to buy a 430 spider and did not buy my car. Whether I sold it on consignment or traded it in, the difference was only 3-4 thousand dollars and not the end of the world. Just before my 430 spider showed up, another F chatter called the dealership about my car and contacted me with a few questions. Nothing happened for a couple of weeks and my 430 spider showed up. Sean Harris waited a couple of weeks before we finalized the purchase. I sent him the title to the 360 and wired him the money and I was done- yea!!! About a week lated the same F chatter flew to Salt Lake City to look at my "old" Ferrari and (smart man that he is) fell in love with my "ex' and bought it. Oh well, I thought, if he had bought it a couple of weeks earlier I would have made a few extra dollars. I just bought a 430 spider at MSRP, and I was happy. This all occurred end of March, beginning of April 2007. I was in Maui until May 2007 and I finally picked up the 430 spider on May 4. When I arrived to pick up the car, I had a pleasant surprise waiting for me. Sean Harris gave me a check for the difference between what the trade-in price was and the actual price he had sold the car. Remember, my deal was done and legally I was not owed a dime. It was about three thousand dollars that I did not expect. Sean also gave me a new radar detector (old one was old) and a couple of hats as an additional present. Sean Harris and his dealership are with out a doubt the best and most honest car dealership I have ever dealt with and I have bought a lot of cars in the last 40 years. If any of you ever get to Salt Lake City, stop in and see Sean and maybe you will buy one of his cars. He and the dealership are the BEST!!

    Re: My positive experience with a Ferrari dealer!!!

    you are the lucky 1 out of 1000 customers of the ferrari network in the us! congrats for the car and post pics!

    Re: My positive experience with a Ferrari dealer!!

    Nice story, glad it worked out for you.

    So, either you can sell me your spider at the same price, or your bud Sean can get me one at list, right?


    Re: My positive experience with a Ferrari dealer!!

    Here is the link from this board to pics.

    http://www.rennteam.com/showflat.php?Cat=0&Number=346849&an=0&page=0#346849
    Al

    Quote:
    dhayek said:
    you are the lucky 1 out of 1000 customers of the ferrari network in the us! congrats for the car and post pics!


    Re: My positive experience with a Ferrari dealer!!

    So you placed an order in may 2003 and got the car in march 2007 and you're happy about it?

    I don't know how ferrari dealers usually treat people in the US but if you're happy with such result, I don't want to know how things end up when you're treated badly.

    Nuts.

    Re: My positive experience with a Ferrari dealer!!

    No- I went on the list in 2003 and placed the order in Nov. of 2006. Things in the US regarding Ferrari's are totally different than the rest of the world. Most people in the US can't even get on a list ever.
    Al


    Quote:
    amazon said:
    So you placed an order in may 2003 and got the car in march 2007 and you're happy about it?

    I don't know how ferrari dealers usually treat people in the US but if you're happy with such result, I don't want to know how things end up when you're treated badly.

    Nuts.


     
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