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    Something broke in my gear box

    Earlier today I was re-fueling my car, as I finished I put the car in first gear and suddenly felt something snap and come loose. At that moment my shifter went loose and I could not feel the "gates" between the gears. Fearing for the worst I called my dealer and explained to them the situation. On way to the dealer, I decided to stop at home and get my briefcase (as I expected to be at the dealer all day). To my suprise, the car would not go into reverse!!! Luckily, my driveway is on an incline and I was able to roll down. When I arrived at the service dept., my advisor quickly removed the middle counsle panel and began assesing the problem. We discovered that it was a small cylinder plastic peice that fits directly infront of the gear box (forgive me for the lack of detail in describing the problem). Part of the peice had broken off but we were able to fit it back in place. As we were discussing the problem, we discovered that we had mutual friends at a local BMW service center. As a result, he gave me a private tour of the service facility where I was able to view F430s, TurboSs, Astons, Lotus Esprits, and just about any other desirable sports car being worked on. Needless to say, the part has been ordered and I have had a wonderful service experience once again. Compared to the service for my previous car, this was a great experience.

    Just thought you all would like to know about my morning at the dealer.

    Ray

    Re: Something broke in my gear box

    That sucks, but glad everything worked out, and lucky you weren't driving when this happened.
    Did you ask the service rep if this is common..hate to have this happen to someone else.

    Re: Something broke in my gear box

    yes indeed its a problem but glad you make it happily.Service is an issue here

    Re: Something broke in my gear box

    No, it completely slipped my mind to ask if the problem was common. From his response and assessment of the problem I don't think it's common, although I will make it a point to ask when I see him later on this week.

    Thanks,
    Ray

    Re: Something broke in my gear box

    i just picked up my C2S Cab and I am feeling tightness when i go into reverse i figure it was just new and needed actuation to get itself smooth.. so far on my third day with the car its still rough to get into reverse.

    Re: Something broke in my gear box

    Gee, Glad you had a nice time with that breakdown.

    Ironic because now I'm waiting for it to happen to me at the worst possible moment!

    Re: Something broke in my gear box

    I just got off the phone with my servie advisor and he has told me that the piece I am waiting for cannot be ordered as a single part. He has to order the entire shifter!!! I am very displeased and uncomfortable with the whole situation. Hopefully, he said that if it is a simple process, he will just remove the part from the shifter and install it on my current shift box.
    Ray

    Re: Something broke in my gear box

    Turn a unfortunate situation into a positive one.
    Sounds like it would be a good time to install the factory short shifter.

    Re: Something broke in my gear box

    nice thinking Brian!!! Thats the way to a happy life

    Re: Something broke in my gear box

    I have just retruned from my dealer with a new shifter and it feels as good as new! Also, they had to do a recall repair on the car. Apparently there is a weak bracket that holds the horn in place (or something of this nature). I urge you all to call your dealers and request information regarding this problem. Furthermore, it has occured to me that we all think alike...as I too was considering ordering the short shifter but was unable to do so because it was on back order. It will be a definite option on my S when I place the order. Anyways, things seemed to have fallen in place, as my best friend and I will pilot my 997 on a 12 hour journey to Noth Carolina this weekend. I will post pics as soon as I get back!

    Thanks again,
    Ray

    Re: Something broke in my gear box

    Do you have the recall campaign number for this?
    I asked my local dealer and they are not showing any open recalls.

    Re: Something broke in my gear box

    No I don't Brian, but I will ask my service advisor.

    Cheers

     
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