Bad Service
I would like to know if anyone has had same trouble with their dealer.
I ordered sport exhaust with my carrera and it came without it.
The dealer told me, no worries, should be there within three months.
Three months!!! How is the XLF exhaust different from the 996 phase 1?
Anyway, I decided to deal with it myself, so I called Porsche France who directly reports to Porsche AG.
I received my exhaust in three days with apologies!!!!!!!!!
I felt bad for my dealer though, bc he has become a good friend and I believe PAG does not like clients reporting directly to them, I think they gave him a pretty bad time.
But come on, these are not suppose to happen.
One of my best friend has a 996 GT2 and he has been waiting for a Roll Over cage for four months and he has paid for it!!!!!
And now, similar problem, I ordered the Traffic Pro for navigation, to be fitted instead of my CDR32, my dealer tells me it is now a relicate option.
It means I could wait for it between 2 weeks and 6 months, this is totally unacceptable. If it is not available then Porsche should not advertise it on their website under Tequipment.
RC, do you think I should cancel the order and order directly to Beker?
I would call Porsche France but I don't want my dealer to get into trouble again.
Has anyone experienced anything like that?
I ordered sport exhaust with my carrera and it came without it.
The dealer told me, no worries, should be there within three months.
Three months!!! How is the XLF exhaust different from the 996 phase 1?
Anyway, I decided to deal with it myself, so I called Porsche France who directly reports to Porsche AG.
I received my exhaust in three days with apologies!!!!!!!!!
I felt bad for my dealer though, bc he has become a good friend and I believe PAG does not like clients reporting directly to them, I think they gave him a pretty bad time.
But come on, these are not suppose to happen.
One of my best friend has a 996 GT2 and he has been waiting for a Roll Over cage for four months and he has paid for it!!!!!
And now, similar problem, I ordered the Traffic Pro for navigation, to be fitted instead of my CDR32, my dealer tells me it is now a relicate option.
It means I could wait for it between 2 weeks and 6 months, this is totally unacceptable. If it is not available then Porsche should not advertise it on their website under Tequipment.
RC, do you think I should cancel the order and order directly to Beker?
I would call Porsche France but I don't want my dealer to get into trouble again.
Has anyone experienced anything like that?
A pretty important guy at Exclusive.
