Crown

Board: Porsche - Cayenne Language: English Region: Worldwide Share/Save/Bookmark Close

Forum - Thread


    HELP! Phone SIM card drawer broken. Repair Pounds1,300.

    That's right, Pounds1,300 or $2,600 USD.

    The drawer on our CTT has a broken catch and won't click back in, so the phone is u/s. The dealer has to replace the entire PCM unit just to replace the tiny clip worth a penny.

    The rub is that they won't resolve it under the warranty as it's an electrical item rather than mechanical, which makes the Porsche warranty a bit useless really. I'd dispute that it's electrical but that might well be a discussion to have in court. Porsche deny that it's a regular problem so won't even make a goodwill payment, but interestingly the same thing happened on my 997.

    Has anyone else had the same problem?

    Re: HELP! Phone SIM card drawer broken. Repair Pounds1,

    They've been fighting cases with the PCM for donkey's years. Its true, the extended warranty won't touch anything PCM related while the 2 years factory was fine.

    I'm not as au fair with the cayenne's PCM to the 911/987 cariant but where does the sim card go? You see, there are reports of owners getting replacement parts directly from Becker for the 996 (http://www.renntech.org/forums/index.php?showtopic=9559) and swapping out the faulty unit.

    Also, i have heard that the 911/987 PCM also has another sim module within the telephone control unit too. If you know where the telephone CU is located, it might make swapping sims a right pain in the back side, but it will work.

    Typical rip off Britain TBH.

    Pop

    Re: HELP! Phone SIM card drawer broken. Repair Pounds1,

    You could try contacting someone at beckerstore.com or the manufacturer direct at Harman-Becker

    Re: HELP! Phone SIM card drawer broken. Repair Pounds1,

    Hi,

    I've recently bought a 2003 Cayenne Turbo and I've got the same problem. I have been in touch with my local dealer (Cardiff, Wales) who informs me Porsche has just released a memo with a fix for this problem, he quoted me about Pounds150 to fix.

    Get in touch with your dealer. I'll let you know if I get mine done in the next few weeks.

    Re: HELP! Phone SIM card drawer broken. Repair Pounds1,

    Ah that sounds useful. Is there any other info on this memo??

    My dealer in Sheffield tried Porsche for a goodwill contribution which they apparently might do if it's a common problem. Of course they declined on the grounds of the cars age ('03 reg), though they are quite happy to take our nine hundred quid for the extended warranty on everything else.

    Both my CTT and my 997 have had the same failure but the 997 was fixed under its factory warranty. I'm actually prepared to take them to court over this one as it appears to be not as uncommon as they would like me to think.

    Re: HELP! Phone SIM card drawer broken. Repair Pounds1,300.

    I have a PCM2 unit for sale, the lcd is faulty, everythingelse is working fine inc the telephone.

     
    Edit

    Forum

    Board Subject Last post Rating Views Replies
    Porsche Sticky The moment I've been waiting for... 5/18/22 6:36 PM
    Pilot
     
     
     
     
     
    572946 1306
    Porsche Sticky OFFICIAL: New Porsche 911 Turbo S (2020) 4/23/22 1:43 PM
    Rossi
    222159 1179
    Porsche Sticky SUN'S LAST RUN TO WILSON, WY - 991 C2S CAB LIFE, END OF AN ERA (Part II) 5/22/22 5:24 AM
    watt
    111698 977
    Porsche Sticky Welcome to Rennteam: Cars and Coffee... (photos) 4/1/22 7:14 AM
    Boxster Coupe GTS
    108060 405
    Porsche Sticky Porsche Taycan Turbo S - Short Review 1/3/22 7:55 AM
    Rossi
    89289 531
    Porsche Sticky OFFICIAL: Cayman GT4 RS (2021) 1/15/22 10:41 PM
    watt
    31407 1
    Porsche Cayman GT4 10/5/21 7:04 PM
    Topspeed
    511739 3587
    Porsche OFFICIAL: 911 GT2 RS (2017) 9/28/21 3:25 AM
    WhoopsyM
    427188 3507
    McLaren McLaren on a winning streak 2/1/22 10:14 PM
    SSO.
    424077 3954
    Porsche OFFICIAL: 991.2 GT3 RS (2018) 11/17/21 5:18 PM
    Rossi
    387727 3256
    Porsche OFFICIAL: 911 R (2016) 2/1/22 9:49 AM
    RCA
    364579 2655
    Porsche 992 GT3 5/13/22 3:48 PM
    Grant
    347078 3536
    Porsche OFFICIAL: The new Porsche 992 – a design icon and high-tech sports car 9/29/21 1:59 AM
    watt
    289374 1587
    Porsche Donor vehicle for Singer Vehicle Design 2/10/22 9:08 PM
    Topspeed
    137448 772
    Porsche Welcome to the new Taycan Forum! 4/25/22 7:26 PM
    bluelines
    134633 1388
    McLaren F1 7/10/21 7:43 AM
    BiTurbo
    110719 209
    AMG AMG GT R 3/13/22 8:52 PM
    spudgun
    109690 834
    Lambo Aventador and SV 5/20/22 5:24 PM
    Topspeed
    107450 710
    Others Tesla 2 the new thread 5/19/22 5:11 PM
    Leawood911
    92519 1644
    Porsche GT4RS 5/20/22 8:12 AM
    d997h
    83689 938
    Motor Sp. [2021] Formula 1 4/19/22 10:08 PM
    Leawood911
    75817 1590
    Others Bugatti Chiron 4/12/22 9:24 PM
    blueflame
    74755 520
    Ferrari Ferrari 812 Superfast 12/15/21 8:04 PM
    Topspeed
    70144 533
    BMW M BMW M2 Rumors 2/28/22 7:42 PM
    Topspeed
    61623 409
    Porsche Red Nipples 991.2 GT3 Touring on tour 4/4/22 7:10 AM
    GnilM
    54502 472
    Porsche Dave and Gnil @ Nürburgring Nordschleife 5/19/22 11:01 PM
    Grant
    53942 721
    Lambo Urus (SUV) 7/21/21 6:22 PM
    Topspeed
    53930 592
    Others Corvette C8 11/8/21 8:04 PM
    Topspeed
    49802 442
    Others Toyota Yaris GR 4/13/22 8:33 PM
    Grant
    26510 640
    AMG AMG plotting new SLR with hybrid power for 2018 launch 2/22/22 2:34 PM
    Topspeed
    24150 275
    224 items found, displaying 1 to 30.