Quote:
nberry said:
RC you alleging that Porsche deliberately set the Cayenne up for throttle hesitation is nothing more than rumor. My dealer knows its a problem and has attempted to fix it on several occasions. If what you say is true, why not tell me that is the way the car should run???
Also if what you say is true, then why doesn't Porsche officially address the complaints by issuing a statement confirming that the throttle lag/hesitation was deliberately program by the factory.
Here is a classic case of once again blaming the customer (soccor moms) for the engineering failures of Porsche! BTW I have one of the very first Cayenne and according to what you wrote I should not have the hesitation problem.
If the "hesitation" is an engineering error, why does it almost completely dissapear when you turn off the PSM? Any conclusive explenation, Nick?
I know that some of you guys suspect me of working for Porsche, some kind of 007 on the internet for them. This is BS, I had myself my issues with Porsche and just lately, we had some pretty tough "exchanges" which surely didn't make me look as a friendly type of guy to some of them.
I wouldn't claim what I said if it wasn't true. Porsche is aware of the hesitation and you would be highly surprised if I'd tell you to whom I talked at PAG about this issue and how many people I made to be mad at me. And the "discussion" is still going on and I have no clue where it will end. One thing seems to be sure: I don't see any solution for this generation of the Cayenne, maybe for the next with a Chrono Sport type solution package.
And yes, US customers (ask your dealer, there has been a recall for the Cayenne S because of that) made serious complaints about the TOO aggressive throttle response on the Cayenne S when the first Cayenne showed up in the US.
This is why Porsche changed the overall throttle setup.
But I don't blame only a few US customers who might have forced Porsche to go a different way regarding the throttle issue. I blame ALL Cayenne customers who aren't fully satisfied with the throttle/shifting response but still don't make an official complaint about it to their dealers.
And I also blame mechanics and dealers who don't take customer criticism seriously, resulting in the lack of necessary feeback to Porsche about the whole issue. If the dealers don't report problems, Porsche has no way how to know about them. A few customers who complaint directly to Porsche don't help much.
It is also funny that some dealers try to "fix" the hesitation. Why funny? Because there is NOTHING to fix. There is NO WAY how to fix it because it is meant to be like that. It is hard to understand and I'm still not accepting it but if dealers promise customers a fix or try to fix this issue, they're just fooling the customer...or they aren't just informed well enough. That simple, as sad as this might sound.