Jul 14, 2008 3:48:11 PM
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Marwan Arakji
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- Loc: Lebanon , Lebanon
- Posts: 572, Gallery
- Registered on: Feb 11, 2006
Crown
Board: Ferrari
Language: English
Region: Worldwide
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Jul 14, 2008 4:29:14 PM
- reginos
- Rennteam VIP
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- Loc: Nicosia , Cyprus
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- Registered on: Mar 20, 2005
- Reply to: Marwan Arakji
Re: Service, or just a Car!!!
Quote:
SrfCity said:
Nothing that special. It becomes more of a relationship thing, the better you treat the service manager and techs the better you'll get treated.
Agreed, unless you are very well known - don't expect the F dealers to be tripping over themselves to be helping you.
Jul 16, 2008 2:32:31 PM
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Marwan Arakji
- Senior
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- Loc: Lebanon , Lebanon
- Posts: 572, Gallery
- Registered on: Feb 11, 2006
- Reply to: Mike S
Re: Service, or just a Car!!!
Quote:
Mike S said:Quote:
SrfCity said:
Nothing that special. It becomes more of a relationship thing, the better you treat the service manager and techs the better you'll get treated.
Agreed, unless you are very well known - don't expect the F dealers to be tripping over themselves to be helping you.
is that a good thing, when you're paying so much? what about the customer being king!
Jul 16, 2008 7:19:29 PM
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nberry
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- Loc: La Jolla, USA , United States
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- Reply to: Marwan Arakji
Re: Service, or just a Car!!!
Quote:
Marwan Arakji said:
What kind of service do you expect from your F dealer when purchasing a brand new F car?
Speaking for myself I can tell you this. My car is pickup by a flat bed truck and taken in for service if needed. I select a time for pick up and usually they are there at that time. I even receive a call from Ferrari asking whether my car was picked up and if so were they on time. It does not cost me anything.
The car is serviced, washed and returned by truck to my door step again w/o cost.
I have over 13,000 miles on my car and the recent service was for my 15,000 maintenance. My total cost for servicing the car since delivery on dec. 2005 is $2500.
Jul 17, 2008 4:51:10 AM
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Marwan Arakji
- Senior
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- Loc: Lebanon , Lebanon
- Posts: 572, Gallery
- Registered on: Feb 11, 2006
- Reply to: nberry
Re: Service, or just a Car!!!
Quote:
nberry said:Quote:
Marwan Arakji said:
What kind of service do you expect from your F dealer when purchasing a brand new F car?
Speaking for myself I can tell you this. My car is pickup by a flat bed truck and taken in for service if needed. I select a time for pick up and usually they are there at that time. I even receive a call from Ferrari asking whether my car was picked up and if so were they on time. It does not cost me anything.
The car is serviced, washed and returned by truck to my door step again w/o cost.
I have over 13,000 miles on my car and the recent service was for my 15,000 maintenance. My total cost for servicing the car since delivery on dec. 2005 is $2500.
sounds like like you're getting great service... F should standardize their customer service worldwide...
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