nberry:
Fritz, it was genuine but nothing indicates a final solution other than they believe the loosening bolts are the problem.
What would you want more?
Something Porsche really needs to understand and learn. Dealers rarely provide up to date information. More often than not, the internet is the place to get information and we pass that on to the dealer. I recall one dealer lamenting that often he is the last to know what is going on. It's a vicious circle. Dealer tells you to check with PCNA and PCNA tells you to check with the dealer.
The first point of communication is...the dealer. Dealers seem to get annoyed when they have to "fix" Porsche's own wrong doing (technical issues from the factory), so they try to "unload" the customer "problem" on Porsche again. Not really the best solution but as long as Porsche doesn't step up and communicates with customers directly, it won't change.
The dealer is the last place I would go to get information.
Well, the dealers know quite a lot but this doesn't mean they want (or can) share it with the customer.
Last night I was prepared to end this saga but just tell my dealer to return my deposit. But today I read an article from Pistonheads which had interviewed the CEO of McLaren. In it he states that the GT3 to a tour de force and a technological marvel. His high praise is worth noting since he acknowledges his models are designed to compete against Porsche's and not artistic cars like Ferrari. As a result, I am waiting to hear if I will see my car anytime soon.
I get your frustration but you are thinking like a lawyer now, not like a car enthusiast. Just relax and enjoy the car when it arrives.
--
RC (Germany) - Rennteam Editor Porsche 991 Turbo S, Porsche Boxster S (981), Jeep Grand Cherokee SRT (2014), BMW X3 35d (2013)