RC:
Leawood911:
RC - Perhaps Porsche covers these 'goodwill' repairs BECAUSE we in the US get a 4 year 50K miles warranty! Not to mention we pay a lot less for the cars and service in the first place.
What you call goodwill we call minimum. Even so Porsche USA has covered repairs after the warranty in some cases. I can gurantee you the major decider is the type of failure and if you are likely to keep owning Porsches in the future NOT did you have the car serviced at the dealer. Americans are very leary (rightly so) of car makers that force you to use their service at inflated prices.
So let me see: Any other non-Porsche dealer has diagnostic equipment to be able to service and/or repair Porsche cars? You also want to tell me that Porsche doesn't care if non-authorized dealers service the car and mess up things? Like the one dealer who messed up the entire wiring in a 911, causing a 20k USD damage and the owner blaming Porsche for that? How can customers get factory upgrades and fixes if the dealer servicing the car doesn't have that information? Are you aware of the complexity of modern sports cars?
I get it...people pay 100k for a car but want to save 100 bucks on service. Really makes sense to me.
Okay RC - not certain where all that came from since my main point was that we have DOUBLE the warranty which obviously means you would go to the dealer for repair. Hence your 'goodwill' repairs after just a two year warranty are not such a big deal - kind of embarrasing to have stuff break after two years and I can see they would not want the bad press. It may also just be a brilliant ploy to keep people loyal - nothing wrong with that. I am all for keeping customers happy and spending money blindly, just not me as the blind customer.
Yes, my independent service shop has all the latestest Porsche Diagnostics - by law in America this has to be made available. The guys that work there used to work for the dealers. They charge almost the same shop rate but do better work! They have been around for decades supporting out of warranty Porsches. We have one dealer in town and his 'performance' has made these guys not just rich but more knowledgeable in many cases. It is called competition and it works really well. Without them our dealer would have to close, end of story. For a long time my dealer offered $60 oil changes with loaner car included as a result. (don't know what happened to that special) -
Thanks to Excellent Porsche engineering and the diagnostic tools, manuals and well documented repair procedures it certainly is possible that ANYONE, not just a dealer who overcharges to mount tires, can repair a Porsche. Yes, I do know about the complexity of modern sports cars. Do you want to test my knowledge? Your premise that there is savings and risk does not hold up. It is a better service and a better value. Spending more money has never guaranteed results. Regardless of how much I spend on a car I am going to go to the best shop. Sadly that has never been the dealer in this town. I am certain Germany is different and also your perspective is clear to everyone on this forum, as is mine. I dare say there are more trying to save money like me on this forum than looking for advice on how to dial the Dealers number. One of the greatest things about this forum is it allows more people to enjoy Porsche ownership by learning from others. This increases the value of all of our cars as more people seek them if they understand they are not expensive to own.
While I can afford to buy a 100K Porsche I get full enjoyment having spent half that for my 997s which I have driven the wheels off for the last 6 years with a giant grin! My cost of ownership is a couple hundred dollars a month (repairs, gas, insurance, taxes, tires) not thousands so I am going the smart route (given my spending habits) by finding value and keeping my car running very well. Say what you want, my car is running like a bat out of hell and I get the exact same amount of enjoyment out of it that any other 997S owner gets (not to mention my new coilovers).
Don't worry about questioning my judgement though I suspect you do see the practical side of my argument - I have lots of gas money left to make my 20 hour drives at the end of the day! I also maintain three other new cars, two motorcycles and a speed boat at the lakehouse. I don't have all my chips in the 997 by any means. It is just a frigging car, I act and live like it does not matter there is a Porsche badge on it. I enjoy the way it drives. It annoys me that it can be expensive. I avoid that part, some think it is a badge of honor to pay big bills. Think of me as the guy who scores the touchdown and then walks away without spiking the football because I have done it so many times. It is just a Porsche, made to be driven - enjoy it and spend money where it matters. Buy a friend a beer with the savings -
Bottom line - It is just a car - and a very well built one that is simple to work on. Give Porsche some credit and don't frighten owners into just using dealers. Let them decide, that is what local Porsche clubs are for - find the good repair shops and keep them honest. When people use local shops (and dare I say NON N-rated tires since you brought it up, not) it creates competition and lower prices for all Porsche owners. Perhaps it is because of this freedom of choice that car ownership is so much more inexpensive here in the Midwest and in the US in general.
Prost
PS RC - how would your relationship with the dealer be impacted if anyone could work on your car during the warranty period? Can you really justify the argument that competition would be bad somehow? ANSWER - see how it works in the US, we have the four year warranty. I rest my case