Unhappy experience in purchasing a Porsche
Suppose I had traded in my MB for a Cayman S last week but finally the deal didn't complete even the salesman took my car and I deposit the cheque that he gave me.
The problem is he said I had an accident claim with the MB.
But the point is he had checked the car in person and also had my car's doucument. So he should clearly understand the condition of it.
Since I think the salesman cannot settle the case so I send a letter to Porsche Centre HK to complain about it. Today the GM called me but I was not satisfy with his reply, what he was suggesting is to request the salesman to sell my car ASAP. And he said he cannot trade-in my MB because they already have another MB there. He said he cannot official appologize to me about it since this is the problem of the salesman himself. This really sounds like an excause to me. I strongly beleive the salesman is representing Porsche HK, not representing himself only, how come Porsche HK has no responsibility???
The GM requested to give one more day to settle it, but I have no idea if the problem can really settle according to his reply.
Another thing that make me mad is the cheque returned and couldn't clear.
This matter has been bothering me for a week, really don't know when it can be settled.
The problem is he said I had an accident claim with the MB.
But the point is he had checked the car in person and also had my car's doucument. So he should clearly understand the condition of it.
Since I think the salesman cannot settle the case so I send a letter to Porsche Centre HK to complain about it. Today the GM called me but I was not satisfy with his reply, what he was suggesting is to request the salesman to sell my car ASAP. And he said he cannot trade-in my MB because they already have another MB there. He said he cannot official appologize to me about it since this is the problem of the salesman himself. This really sounds like an excause to me. I strongly beleive the salesman is representing Porsche HK, not representing himself only, how come Porsche HK has no responsibility???
The GM requested to give one more day to settle it, but I have no idea if the problem can really settle according to his reply.
Another thing that make me mad is the cheque returned and couldn't clear.
This matter has been bothering me for a week, really don't know when it can be settled.