Quote:
FixedWing said:
You know full well Christian that this is cultural. Porsche views their dealer networks in the colonial model. Finished products go down and money flows up. They aren't the slightest bit interested in hearing back from their dealers about the products. And a dealer that gets upity will not find himself rewarded.

This is one major reason I would never consider owning a Porsche dealership.

Stephen



On the other hand, Porsche doesn't like it at all if customers address themselves directly to Porsche instead to the dealer. They usually ask the dealer why customer XYZ complaints to them directly and what it is all about. Sounds weird, right?!

My experience with Porsche directly has been pretty positive but I'm afraid this time, regarding the Cayenne, I seem to bite on granite (this is how we say here in Germany). I suppose I have to raise the pressure a little bit.