I am sure that if either Frayed or Easy purchased a brand new $90,000.00 102" Sharp plasma TV, got it home, turned it on and discovered that it was flawed and broken, that they would be the first ones demanding a immediate replacement and would not be willing to first accept or wait for a repair center solution.

I am also sure they would gratefully accept a repair center solution if the TV had worked perfectly for the first few months of its ownership, as would anyonelse.