Quote:
///M5 said:
The BMW service, particulary sales, is horrible at my local BMW dealership. Everyone walks around with a 2 ton nutsack. At Mercedes the experience is warm and welcoming.

Share your dealer experience.



Here in the UK, my local BMW dealer was arrogant, incompetent and totally uncaring. It has put me off totally having another BMW, which is a great shame because the car I had for five years, a 328i Touring, was excellent. I've not had a Mercedes but I've heard bad things about their after sales service also. My own experience is that if you want guaranteed quality of service, go Japanese.