Crown

Board: Porsche - 911 - 997 Language: English Region: Worldwide Share/Save/Bookmark Close

Forum - Thread


    Porsche quality down - JD Powers

    Don't know if this has already been posted and beaten to death but I saw this little snippet in the latest edition of PCA Panorama -
    JD Powers Vehicle Dependability Study based on reliability experienced over three years of operation. Unlike the Intial Qualtiy Survey which is subjective....
    Lexus #1 for 12th straight year (oh duh)...Porsche drops from #2 last year to 22nd place!

    WTF...new PCM/Nav biting P in the ass or just general drop off? Maybe a company trying too hard to be a broad line supplier (SUVs, new sedan, etc) and not sticking to what they do best...

    Re: Porsche quality down - JD Powers

    I think these surveys go in short cycles depending upon when a manufacturer launches new models. (There are some exceptions e.g. Japanese brands like Lexus and Subaru where the new launch models are perfect from day one but most other manufacturers need 1-2 years to sort out gremlins).

    As such, Porsche initially fell then rose again on the Initial Quality Survey. Likewise, it's Porsche's turn to fall in the Vehicle Dependability Study since they launched so many new models in the period from Sept 04 to Sept 06. After a year or so, you'll probably see the results improve from owners of the cars that were made over 1 year after launch.

    Just my 0.02c worth.

    Re: Porsche quality down - JD Powers

    These survey's don't mean jack. I saw a survey where Porsche was #1 and lexus #2, MB and BMW somewhere in the middle. Range Rover at the end.

    Re: Porsche quality down - JD Powers

    Range Rover is always at the end!

    Re: Porsche quality down - JD Powers

    Couple things:

    The quirky, prematurely released, user-unfriendly, and many times broken-at-delivery PCM is a liiiiitle problem.

    People are getting flat tires and starting to connect the concept of a RELIABLE car with being able to get somewhere without getting interrupted by a full day of get-the-tire-fixed behaviors.

    Re: Porsche quality down - JD Powers

    Quote:
    edz61 said:
    These survey's don't mean jack. I saw a survey where Porsche was #1 and lexus #2, MB and BMW somewhere in the middle. Range Rover at the end. [/quote

    Sorry, I disagree. These surveys do mean jack as it relates to public perception. If the trend line is in the wrong direction and persistent it will have an impact at some point..e.g. Land Rover, MB. Also, rationalizing it as a result of a new model (997) transition is not acceptable. High quality, modern companies should not need a couple of model years to ring-out a new generation. If so then that tells you something about buying a new gen Porsche the first year out. Confirms my rule of thumb that the only manufactureres I'd buy a first year model from are Toyoto or Honda.

    Re: Porsche quality down - JD Powers

    I also think that these surveys are seriously flawed. I don't think they really represent the truth. Having said that, they cary a great deal of weight. But that's the way it is with most things right? Often, the things we think of as being really important are just spin & BS. Look at the information the President apparently gets.

     
    Edit

    Forum

    Board Subject Last post Rating Views Replies
    Porsche Sticky SUN'S LAST RUN TO WILSON, WY - 991 C2S CAB LIFE, END OF AN ERA 2/14/19 1:26 AM
    watt
    331137 2045
    Porsche Sticky The moment I've been waiting for... 2/21/19 8:38 PM
    Pilot
     
     
     
     
     
    218777 1126
    Porsche Sticky OFFICIAL: 991.2 GT3 RS (2018) 2/22/19 2:50 PM
    Porsche-Jeck
    146558 2587
    Porsche Sticky OFFICIAL: The new Porsche 992 – a design icon and high-tech sports car 2/22/19 10:15 AM
    RCA
    63177 826
    Porsche Sticky Paint protection film 2/18/19 9:28 AM
    RCA
    16335 149
    Porsche Sticky Child seats in a 991 11/29/18 3:43 PM
    RCA
    14696 35
    Porsche Sticky OFFICIAL: 992 Carrera Cabriolet 2/18/19 11:28 AM
    RCA
    10276 127
    Porsche Sticky Welcome to Rennteam: Cars and Coffee... (photos) 2/18/19 8:51 PM
    Boxster Coupe GTS
    3301 60
    Porsche Sticky New 992 Turbo 2/22/19 2:25 PM
    RCA
    1585 28
    Porsche OFFICIAL: 991 Turbo and Turbo S 1/4/19 7:02 PM
    Topspeed
    486973 4255
    Porsche OFFICIAL: New 991.2 GT3 (2017) 2/19/19 11:40 PM
    4trac
    422744 5222
    Porsche 992 (Next 911 generation 2019/2020) Thread Closed 11/29/18 11:38 AM
    RCA
    318329 3195
    Porsche OFFICIAL: 911 R (2016) 12/31/18 2:19 AM
    DJM48
    286758 2598
    Porsche Cayman GT4 2/19/19 8:00 PM
    dreamcar
    280987 2760
    Porsche OFFICIAL: 911 GT2 RS (2017) 1/30/19 3:10 AM
    ha
    219736 2777
    Ferrari 488 GTB/GTS 1/17/19 8:13 PM
    GoHardGT3RS
    195663 1789
    McLaren McLaren on a winning streak 2/18/19 10:28 AM
    RCA
    191731 3355
    Others Audi R8 V10 Plus (2016 model) - Review (updated Feb 13th 2017) 12/17/18 12:42 PM
    RCA
    157905 2491
    Porsche Boxster Spyder (981) 8/31/18 10:25 AM
    WAY
    144635 757
    Ferrari Ferrari F12 Berlinetta / 599 GTO Successor 5/22/18 9:16 PM
    RCA
    113035 789
    Others VW caught cheating emissions tests 5/3/18 7:52 PM
    CGX car nut
    107949 871
    Porsche Porsche Mission E - the future of Porsche? 2/18/19 1:00 PM
    RCA
    99223 1370
    Porsche Donor vehicle for Singer Vehicle Design 12/7/18 10:15 PM
    Boxster Coupe GTS
    68866 673
    Others Tesla Roadster 2/22/19 2:25 PM
    CGX car nut
    58007 1748
    Porsche OFFICIAL: New 991.2 Carrera GTS models 11/3/18 11:09 AM
    bluelines
    48452 477
    Others Tesla Model X Thread Closed 2/23/18 3:41 PM
    RCA
    43593 1122
    AMG AMG GT R 11/30/18 4:10 PM
    RCA
    43156 605
    Lambo Aventador and SV 11/19/18 8:31 AM
    RCA
    40882 472
    Porsche OFFICIAL: New 991.2 Turbo S Exclusive Series (2017) 12/4/18 3:17 PM
    BiTurbo
    40641 650
    AMG Mercedes E63 S AMG (2018) - Short Review (updated on a regular basis) 2/14/19 1:44 PM
    RCA
    40312 387
    272 items found, displaying 1 to 30.