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    Porsche Center scratched my door!

    Just so ticked off right now. went to take the car after 1 week of service issues. i got 10,600 kms on my car they said they had to change 2 front brake discs and the rear brake pads on my account then they said come and pick up your car its ready. i went and did the usual walk around the car and found a nice little scratch on the door they said they will paint the door since the scratch couldnt be removed with polish. its just so annoying when that happens at an "Authorized Porsche Center" stupid quote i got was "you sure this wasnt there before?" i was like 1) i check my car everyday 2) i never park the car close to other cars for it to be scratched!!!

    Re: Porsche Center scratched my door!

    That sucks fireo.

    For what reasons did they need to change the front discs?

    Re: Porsche Center scratched my door!

    Bad thing...

    ciao

    Re: Porsche Center scratched my door!

    I just had my CLK picked up from from service centre a couple days ago and found my wheel scratched. Then I told the people in service centre, then they said will check with their boss. The next day they called me and told me they will replace a NEW wheel for me and didn't question if it was done by me or them.

    Re: Porsche Center scratched my door!

    Quote:
    Chris Lo said:
    I just had my CLK picked up from from service centre a couple days ago and found my wheel scratched. Then I told the people in service centre, then they said will check with their boss. The next day they called me and told me they will replace a NEW wheel for me and didn't question if it was done by me or them.



    Someone probably got fired that day

    Re: Porsche Center scratched my door!

    Quote:
    TopherV said:
    That sucks fireo.

    For what reasons did they need to change the front discs?



    Just got my car back today. they repainted the scratched door and they changed the two front discs and the rear brake pads. i was getting vibration while braking, they said front discs had fracture and they tried to resurface them but it didnt work so they had to be replaced. i was charged 1100 US dollars for all that! worse thing is im still getting the usual vibration between 60-80mph they say its normal!

    Re: Porsche Center scratched my door!

    Quote:
    Fireo said:
    Quote:
    TopherV said:
    That sucks fireo.

    For what reasons did they need to change the front discs?



    Just got my car back today. they repainted the scratched door and they changed the two front discs and the rear brake pads. i was getting vibration while braking, they said front discs had fracture and they tried to resurface them but it didnt work so they had to be replaced. i was charged 1100 US dollars for all that! worse thing is im still getting the usual vibration between 60-80mph they say its normal!



    Did they try with warranty? My dealer succeeded in getting my discs replaced by warranty at around 9000 km. They had small fissures (cracks) and brake performance was horrible.
    Of course the brake pads were finished too.

    I think the Cayenne Turbo brake is not really up to Porsche typical braking performance. I had a serious discussion with Porsche about this issue and all they tell me is that the Cayenne Turbo brake has been properly tested and it fullfills all Porsche safety standards...bla, bla, bla.
    This is BS and they know it. If driven hard at very high outside temperatures, the CT brake isn't at all at Porsche "specs".
    The best proof for my claim: the powerkit Turbo gets a substantially enlarged and improved brake system, for a higher top speed of 4 kph only and 0.3 seconds less from 0-62 mph.

    Re: Porsche Center scratched my door!

    Quote:
    RC said:
    Quote:
    Fireo said:
    Quote:
    TopherV said:
    That sucks fireo.

    For what reasons did they need to change the front discs?



    Just got my car back today. they repainted the scratched door and they changed the two front discs and the rear brake pads. i was getting vibration while braking, they said front discs had fracture and they tried to resurface them but it didnt work so they had to be replaced. i was charged 1100 US dollars for all that! worse thing is im still getting the usual vibration between 60-80mph they say its normal!



    Did they try with warranty? My dealer succeeded in getting my discs replaced by warranty at around 9000 km. They had small fissures (cracks) and brake performance was horrible.
    Of course the brake pads were finished too.

    I think the Cayenne Turbo brake is not really up to Porsche typical braking performance. I had a serious discussion with Porsche about this issue and all they tell me is that the Cayenne Turbo brake has been properly tested and it fullfills all Porsche safety standards...bla, bla, bla.
    This is BS and they know it. If driven hard at very high outside temperatures, the CT brake isn't at all at Porsche "specs".
    The best proof for my claim: the powerkit Turbo gets a substantially enlarged and improved brake system, for a higher top speed of 4 kph only and 0.3 seconds less from 0-62 mph.



    They never try on warranty here, they milk you dry for every penny you got. i did complain the first time they resurfaced the discs free of charge but when it gets to replacement they say pay up.

     
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