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    Re: Survey a blow to Mercedes-Benz image

    Doesn't surprise me a bit. What's even more amazing to me is that the article said
    Quote:
    Mercedes sales in the US sank by 18.2 per cent in the first two months of this year.




    They must be getting ready for another merger

    Re: Survey a blow to Mercedes-Benz image

    Doesn't surprise me a bit. What's even more amazing to me is that the article said
    Quote:
    Mercedes sales in the US sank by 18.2 per cent in the first two months of this year.




    They must be getting ready for another merger

    Re: Survey a blow to Mercedes-Benz image

    Not only did they survey low for quality, but whereas 2004 and earlier models included free mainetenance a la Audi, now they include nothing. Benz customers cross shopping Jaguar, Audi and BMW makes sense.

    Re: Survey a blow to Mercedes-Benz image

    Not only did they survey low for quality, but whereas 2004 and earlier models included free mainetenance a la Audi, now they include nothing. Benz customers cross shopping Jaguar, Audi and BMW makes sense.

    Re: Survey a blow to Mercedes-Benz image

    May want to consider what the completion rates are for these detailed surveys....for ex., I received multiple, several page surveys upon recent deliveries of new P's (which were flawless) and I promptly discarded the surveys....not worth my time...I know all cars (incl Lexus) have some lemon rate; have great dealer relationships and my past car issues seemed to be handled efficiently (have had perhaps 10 new AMGs in past 3-4 yrs w/minimal quality issues). I suspect many other buyers of S/CL/SL may feel same way about the poor use of their time for these silly surveys...

    Re: Survey a blow to Mercedes-Benz image

    May want to consider what the completion rates are for these detailed surveys....for ex., I received multiple, several page surveys upon recent deliveries of new P's (which were flawless) and I promptly discarded the surveys....not worth my time...I know all cars (incl Lexus) have some lemon rate; have great dealer relationships and my past car issues seemed to be handled efficiently (have had perhaps 10 new AMGs in past 3-4 yrs w/minimal quality issues). I suspect many other buyers of S/CL/SL may feel same way about the poor use of their time for these silly surveys...

     
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